Project Assistant, Client Support

Summary

Join Trax Retail as a Project Assistant and support the Project Manager in delivering complex projects. You will be a key point of contact for clients and stakeholders, managing daily administrative tasks, coordinating project activities, and ensuring timely deliverables. Responsibilities include maintaining project documentation, facilitating communication, and creating custom reports. This remote position, available to Brazil residents only, requires proficiency in Microsoft Excel and strong attention to detail. The ideal candidate will possess excellent communication and coordination skills. Trax Retail offers a dynamic environment, fair compensation, and benefits, along with opportunities for professional growth.

Requirements

• Proficiency in Microsoft Excel, including advanced functions
• Strong attention to detail to ensure data quality and accuracy
• Proactive approach to identifying and resolving issues
• Ability to maintain a professional and helpful demeanor in client interactions
• Ability to effectively coordinate with clients, field teams, and internal departments
• Strong coordination and communication skills are essential

Responsibilities

• Work with large Excel databases and extract reports
• Monitor and enhance the quality of the image recognition system
• Assist in the delivery of projects, global processes, and clients’ requests
• Manage image databases to ensure accurate implementation of details
• Act as the primary point of contact for any recognition related issue

Preferred Qualifications

• Familiarity with database management and data extraction techniques
• Ability to analyze large datasets and generate meaningful insights
• Strong organizational skills to manage multiple tasks and projects simultaneously
• Experience in providing support and addressing client inquiries
• Excellent verbal and written communication skills
• Ability to support project delivery and manage global processes

Benefits

• Full time positions with the potential for overtime
• 100% remote positions
• Competitive compensation package
• An inclusive, fast pace exciting environment culture offering accelerated professional growth
• 1-on-1 coaching with feedback sessions, mentorships, and leadership development programs
• Opportunities for cross-functional development