Remote Project Engineer

Summary

The job is for a Project Infrastructure Engineer at Lloyd, an IT consulting firm that focuses on humanizing technology experience for clients while ensuring employee success. The role involves implementing upgrades and new technologies within client environments, partnering with clients and vendors, internal collaboration, documentation, and continuous learning. Benefits include flexible work environment (remote/hybrid), 401(k) with employer matching, medical/dental/vision plans, Responsible Time Off Policy, and more.

Requirements

• 1-2 + years of IT industry experience, preferably in a Professional or Managed Services environment
• Experience using ConnectWise or a similar ticketing system
• Excellent verbal and written communication skills
• Client focus with an ability to maintain relationships and resolve client conflicts
• Detail oriented; follow established policies and procedures
• Hold Microsoft certifications ie. MCITP, MCSE, etc. a huge plus

Responsibilities

• Installation, configuration, and optimization for Lloyd Clients that may include: Network, firewall, and Wireless Access Points around vendors such as Cisco, Fortinet and Meraki
• Server and file migrations including migration to Microsoft Azure and other third-party platforms
• Environment virtualization including VMware ESX and Azure Virtual Machines
• Office 365 implementation around Exchange and other applications
• Customer office and data center relocations
• Partner with Clients and vendors to gather business requirements to roll out client application upgrades smoothly
• Collaborate with team members to ensure projects are handled appropriately
• Utilize time entry system for entering time and notes about work performed efficiently and in a timely manner
• Maintain up to date records in Lloyd’s internal documentation tools
• Engage in Continuous Learning and maintain certifications as it relates to Lloyd technology partners
• Update and create documentation for client’s project activities and ensure all standard documentation is created and maintained

Benefits

• 401(k) with employer matching
• Medical/dental/vision plans
• Responsible Time Off Policy
• Flexible work environment (remote/hybrid)
• Partial or full reimbursement on remote office equipment, cell phone plans, certifications, and education