Project Manager

Summary

Join Airbnb's Space team as a proactive and strategic Project Manager of Space Transformation! Guide transition management for space initiatives, ensuring seamless execution of projects related to office design, process & policy updates, and space technology implementations. Work closely with leadership, project teams, and stakeholders to develop and execute project and transition management strategies. Develop a listening strategy to understand employee sentiment on the workplace experience, and partner with various teams to translate data into actionable strategies. Facilitate workshops and monitor the effectiveness of transition initiatives. This US-remote eligible role requires 8+ years of program or project management experience and a minimum of 3 years of global responsibility. A change management certification is a plus.

Requirements

• 8+ years program or project management experience
• Minimum 3 years working in a role with global responsibility and taking a global perspective into account when approaching your work
• Experience leading large-scale change and project management initiatives
• Familiarity with workplace strategy, office redesign, and hybrid work environments
• Proven track record of establishing relationships, influencing and negotiating competing priorities with both internal and external partners
• Exhibit strong analytical, conceptual thinking, strategic planning and execution skills
• Requires someone with superior written and oral communication skills; including briefing/training skills, and the ability to have executive presence while also being someone that excels at sitting back and listening
• Highly adaptable and flexible
• A positive attitude and hunger for learning and growth
• Creative and entrepreneurial
• Demonstrated commitment to Airbnb’s core values

Responsibilities

• Oversee end-to-end Space project initiatives as assigned, including from discovery to design and execution, ensuring timelines and quality standards are met
• Develop a listening strategy as it relates to Space in partnership with our Organizational Design & Learning team that includes: Qualitative listening on an ongoing basis to ensure we are in tune with our workforce on ever-evolving employee sentiment on how we program, design, and deliver on the workplace experience
• Formalizing our approach to annual and ad hoc surveys; leading the analysis and response
• Partnering with the Space Ops team to cross-compare findings against utilization data
• Develop and implement transition management strategies and plans that maximize employee adoption and minimize resistance
• Partner with various data and metrics teams to translate employee sentiment and workplace utilization data into actionable strategies for Space programming and workplace transformation
• Partner on the design and execution of communication plans to ensure transparency and alignment with stakeholders
• Facilitate workshops, meetings, and engagement activities to foster a culture of transition resilience
• Monitor and measure the effectiveness of transition initiatives through feedback, surveys, and key performance indicators
• Maintain thorough documentation, transition processes, policies, and lessons learned

Preferred Qualifications

• Certification in Change Management (e.g., Prosci, CCMP)
• Strong understanding of project management frameworks such as PMP, PRINCE2, Agile, or similar methodologies

Benefits

• Bonus
• Equity
• Benefits
• Employee Travel Credits