Project Manager

Summary

Join Dayshape, an award-winning software scale-up, as a Project Manager in our expanding US Professional Services team. You will manage complex software implementation projects, working with clients and internal teams to ensure successful project delivery. This role requires experience in enterprise software implementation, strong communication skills, and the ability to work independently and collaboratively. Dayshape offers a dynamic and supportive work environment with excellent benefits, including generous vacation time, comprehensive health insurance, professional development opportunities, and a collaborative team culture. The position is remote, based in Austin, Denver, or the New Jersey Tri-State Area, with some travel required. Apply by 9 am CT, Tuesday, April 1st.

Requirements

• Proven experience project managing the delivery of enterprise software implementations, and working with or within large corporate organisations
• Organised, detail-oriented, and disciplined when it comes to planning and controlling your projects
• Able to jump between different projects, prioritise, and quickly adapt to unexpected changes and complex problems
• Big picture aware, and renowned for spotting the icebergs nobody else has noticed
• Comfortable asking tough questions of the team and customer and holding them to account
• An excellent communicator, able to establish trust with and motivate just about anyone
• Service- and solution-minded to ensure we tackle challenges and create success for the customer
• Used to projects where winning “hearts and minds” is important, in a professional or enterprise environment
• Be driven to work independently to drive your projects forward while a strong collaborator with your remote colleagues. Strong relationships with your Dayshape colleagues will be key to the success of all our projects

Responsibilities

• Contribute project updates to company All Hands meetings
• Knowledge share with members of the team and instil best practise ways of working
• Lead by example and be a mentor to team members
• Live our Values and help us maintain our company culture
• Coordinate and present requirements gathering and configuration workshops to build an in-depth understanding of client processes and the problems that Dayshape will be solving
• Create and maintain detailed project plans in our project management tool (SmartSheets) using existing templates
• Work with internal stakeholders to create Change Order documents, with impact, effort, cost and timelines
• Be the primary point of contact between the client and Dayshape, attending daily or weekly calls with the client as required to update on progress
• Be available to travel to client sites for key workshops/phases of the project, we are finding that more of our clients are benefitting from face-to-face interaction for specifics areas of implementation
• Manage customer expectations if we anticipate changes in timelines and/or budgets
• Demonstrate clear leadership and a sense of accountability, and instil confidence
• Own and maintain all project governance
• Create project status reports, to track the delivery of the project with regards to timelines, dependencies and risks as well as manage the financial state of your projects
• Use Dayshape software internally to manage project resource requirements, financials and take accountability for the success of the project
• Follow a change control process to manage any changes mid-project
• Work closely with the product and engineering teams to ensure that any critical development for this implementation is on track and fit for purpose
• Thoroughly understand Dayshape and how our customers use it, in order to propose the best solutions
• Work with our implementation consultants to manage the data migration process
• Coordinate planning and delivery of customer training
• Ultimately hand over the relationship to Customer Support and Customer Success following the successful conclusion of the implementation

Benefits

• Generous allowance of 20 vacation days plus public holidays on top
• Vacation days increasing by 1 day each year of service to a maximum of 27 days
• Comprehensive medical, dental and vision benefits
• Disability and life insurance
• 401k
• At least $1,400 per year to spend on professional and personal development
• Regular All Hands meeting for inspiration and over-communication
• Monthly team events (sometimes in-person, sometimes virtual)
• Volunteering time – up to 20 hours a year to participate in volunteer work
• Innovation Week twice a year - a chance to experiment and work off-project
• Genuinely nice, smart people to work with, who are excited about growing our company