Remote Project Manager

Summary

The job is for a Project Manager (Public Health) at InductiveHealth, a virtual first organization that specializes in software solutions for public health agencies. The role involves managing large-scale projects, preparing project plans, tracking project burn rate, communicating with clients and internal stakeholders, and leading the project team.

Requirements

• At least five years of project management experience
• Bachelor’s Degree is required
• Must be a self-starter who is internally motivated and knows how to take initiative

Responsibilities

• Prepare and track all formal project correspondence to and from the client and distribute relevant information to management and the project team as applicable
• Develop and maintain accurate and updated project plans using Smartsheet or Microsoft Project
• Track and ensure project burn rate is within identified projections
• Demonstrate deep curiosity when working with technical and implementation teams to determine necessary steps and timeline for project completion
• Understand the contract and all deliverables to ensure requirements and scope are widely known and met
• Proactively communicate and work with clients and internal stakeholders to communicate and address out-of-scope work requests
• Work with Client Success Manager to request funding approval for out-of-scope work requests
• Proactively identify potential risk areas in entire implementation plan and guide client in risk management and mitigation
• Review client complaints and concerns and seek to improve the client experience
• Create a monthly project status report
• Work with Client Success Manager to provide metrics for monthly client status report
• Create Jira tickets for project deliverables; ensure timely updates to tickets as appropriate
• Work closely with the internal teams to ensure tickets are being prioritized appropriately, updated as needed, and discussed ongoing to avoid long term issues
• Follow established change control procedures to manage overall project scope
• Direct, lead and mentor members of the project team; Act as an escalation point and coach for team members
• Provide project status to management, the project team, and the client in a variety of different formats including creating dashboards as needed
• Manage utilization, allocation, and burn for each project
• Facilitate regular project team meetings including meetings with internal team members and client representatives
• Be prepared to lead additional meetings including creating an agenda and documenting/publishing meeting notes and action items
• Follow up on all action items and outstanding tickets in a timely manner
• Develop standardized processes for small projects, which may not require full project management resources, to ensure successful outcomes for smaller clients and internal projects
• Assist in RFP responses
• Attend internal and external subject matter meetings as needed

Preferred Qualifications

• Experience gained by working with Federal agencies, public health agencies, laboratories, or member-based organizations
• Familiarity with Jira, Smartsheet and/or Confluence
• Degree in informatics, health information technology, public health, or laboratory field
• Experience working in a SaaS organization delivering technical solutions to government agencies

Benefits

• Virtual first, remote organization and culture
• Flexible Paid Time Off (PTO)
• 401(k) retirement plan with corporate matching
• Medical, prescription, vision, and dental coverage (multiple plans based on your needs)
• Short Term and Long Term Disability (for employee)
• Life Insurance (for employee)
• New Team Member support for home office setup