Project Manager

Summary

Join Manifest MedEx, California's largest nonprofit health data network, as a Project Manager! You will coordinate onboarding participants onto our services, engaging end-users and technical staff. Responsibilities include conveying the value of our services, setting up connectivity, and managing data transfer. You will also manage strategic and integration projects, ensuring requirements and schedules are met. This role requires strong project management skills, experience with health information technology, and excellent communication abilities. We offer a competitive salary, bonus, and benefits package.

Requirements

• Bachelor’s degree or commensurate experience
• 3+ years in health information technology project-related activities, ideally dealing with EHRs, HL7 messages, CCD messages, and/or administrative (eligibility, claims) data
• Working understanding of HIPAA regulations and Health Information Exchange (HIE) concepts
• Experience with Salesforce and Atlassian Jira to access/update participant information, generate reports, and track activities
• Experience interacting with hospital IT teams, vendors, project managers, end users, and leadership across business, technical and clinical functions
• Strong analytical abilities and professional office experience
• Customer-first attitude and high-performance driven individual
• Strong attention to detail with project and process management skillset and experience
• Excellent verbal and written communication and presentation skills
• Ability to build and maintain respectful, productive internal and external relationships that are professional, encourage collaboration, ensure accountability and allow the achievement of mutual objectives and strategies
• All candidates must pass a background check and drug screen

Responsibilities

• Serve as the ambassador of MX with prospective and signed participants
• Convey the value of the applicable MX services to participants
• Perform the necessary orientation and data gathering activities to set up connectivity and conduct data transfer between participants and MX
• Drive all project activities to ensure requirements and schedules are met to achieve MX overall business goals
• Plan and execute: Define project scope, objectives, requirements, budget, and timeline
• Manage stakeholders: Work with clients, users, developers, testers, and vendors
• Monitor progress: Track project progress and set deadlines
• Identify and manage resolution for project issues
• Manage and track changes to project scope
• Manage risks: manage identified financial, legal, strategic, and security risks
• Communicate status: Report on progress and communicate status updates
• Ensure quality: Ensure quality standards are met by ensuring relevant testing and quality assurance is completed for all projects
• Thoroughly document work performed on project activities and track in SalesForce, Jira or applicable system(s)

Preferred Qualifications

• Knowledge of hospital computer systems and EMRs
• Knowledge of key mechanisms that inform and influence customer satisfaction management

Benefits

The base salary range for this full-time position is $120,000 - $130,000 + bonus + benefits