Project Manager

Summary

Join SketchDeck as a Project Manager and lead client projects, building strong relationships while managing a team. You will oversee approximately $1M in annual project revenue, focusing on membership accounts and high-value creative projects. Responsibilities include project scoping, team management, client communication, and ensuring project success. The ideal candidate has 4+ years of project management experience in a creative agency, strong creative sense, and excellent communication skills. This is a fully remote position offering a competitive salary, bonus, health insurance, 401k, and paid time off.

Requirements

• 4+ years of project management experience in a creative agency or related organization
• Strong creative and design sense - you know what good looks like!
• Proven ability to solve problems creatively
• Experience seeing projects through the full life cycle
• Strong interpersonal and communication skills and extremely resourceful
• Proven ability to complete projects according to outlined scope, budget, and timeline
• Demonstrable problem-solving project management experience and skills
• Strong organizational, time management, and verbal and written communication skills
• Ability to manage multiple projects simultaneously
• Familiarity with Adobe suite of products, strong knowledge of Google/Microsoft Office

Responsibilities

• Deliver high-quality design projects that meet and exceed client expectations
• Discuss upcoming projects with clients: build budgets/timelines, discuss creative expectations, educate on process and help get them started where needed
• Review incoming projects, ensure brief and scope are clear for design success and hitting credit budgets
• Work with Design Directors as needed on creative scoping and direction
• Manage allocation of projects across design team to hit deadlines, budget and quality goals
• Direct and support designers so they can deliver great design, on brand and hitting brief requirements
• Review projects before delivery, ensuring they meet the brief, follow the brand and are free from QC errors
• Resolve projects that get in trouble through proactive communication with clients, and direction to team
• Deliver an overall impressive experience that makes clients share with their friends and colleagues
• Obtain PO / SOWs as needed to secure projects
• Keep on top of utilization to ensure design is delivered profitably
• Ability to manage complex projects / programs ($20-30K+ in revenue)
• Nurture, retain and grow your client relationships
• Help new users through their first projects
• Build strong relationships with clients and proactively keep in touch
• Lead quarterly status updates and keep current on client goals
• Lead weekly or monthly meetings to align on project needs that meet retainer budgets
• Work to ensure membership clients retain and grow; share opportunities for growth and flag/solve issues
• Create strategies with your clients to help them get impact from design across their teams and provide us with visibility of pipeline
• Renew membership contracts
• Build & manage a motivated team that can meet client expectations with regard to design and product types. Ensure ability to scale and keep up with growth as needed
• Daily standups with core team to align on priorities and get best impact & motivation from the team
• Recruit and hire team members as needed to keep up with growth
• Manage 3-5+ designers/QC
• Train designers on member / enterprise brands

Benefits

• Salary range: $75,000-$80,000 + $15,000 annual bonus target
• Health insurance (medical, dental, and vision)
• 401(k) with company match
• Fully remote working (that started pre-covid and will continue after!)
• Paid time off that grows with tenure
• Annual company retreat
• Computer hardware of your choice (up to $1500)
• $500 towards your office setup expenses
• To work with a talented team of creatives, business people, and engineers!