Project Manager

Summary

Join UpGuard's growing creative team as a Creative Operations Project Manager! You will be the primary liaison between the creative team and cross-functional partners, overseeing and optimizing project flow. Responsibilities include collaborating with partners to understand marketing objectives, prioritizing creative projects, monitoring timelines, facilitating communication, implementing efficient workflows, and assessing project performance. This role requires 5+ years of project management experience in a creative environment, strong organizational and communication skills, and proficiency in project management tools. UpGuard offers a fully remote work environment and various benefits, including a monthly lifestyle subsidy, WFH setup allowance, learning and development allowance, generous PTO, parental leave, and more.

Requirements

• 5+ years of experience in project management within a creative, design, or marketing team environment, ideally within a SaaS or technology-focused company
• Strong background in creative operations, with demonstrated success in overseeing project flow and resourcing for a dedicated creative team
• Exceptional organizational and time-management skills, with a proven ability to prioritize tasks and manage multiple projects within a fast-paced environment
• Proficiency in project management tools (e.g., Asana, Monday.com , or similar), with a track record of introducing processes that improve team efficiency
• Outstanding interpersonal and communication skills, with the ability to work effectively with cross-functional teams and keep all stakeholders informed and aligned
• A deep understanding of creative workflows and the project lifecycle, enabling accurate time estimates and a balanced project load
• A proactive, solutions-oriented approach, with a knack for identifying and implementing systems that enhance team performance and streamline operations

Responsibilities

• Collaborate closely with cross-functional partners (e.g., PMM, growth, content) to understand and document their marketing objectives, translating these into an organized, prioritized project roadmap for the creative team
• Oversee the intake and prioritization of all creative projects, ensuring that timelines align with team capacity and that high-impact projects receive the necessary focus and resources
• Actively monitor upcoming projects, tracking timelines, and keeping the creative team informed of expected workload and resource needs
• Facilitate clear, consistent communication with cross-functional teams, providing status updates on project milestones and ensuring expectations are aligned
• Implement systems and processes that streamline the creative team’s workflows, enhancing efficiency and accountability and allowing team members to focus on producing their best work
• Continuously assess project performance and team resourcing, identifying opportunities to improve efficiency, reduce bottlenecks, and elevate the quality of deliverables

Preferred Qualifications

• Experience in a high-growth SaaS or tech environment, bringing insights into industry-specific challenges and best practices
• Familiarity with brand and campaign development, with an understanding of how creative work intersects with larger marketing objectives
• Previous experience in creative project management, adding value to projects that require cross-functional collaboration and a creative perspective

Benefits

• Monthly Lifestyle subsidy: use this for financial, physical and mental wellbeing (all regions)
• WFH set-up allowance: to ensure you have the right environment to work in, we will help you get set up within your first 3 months at UpGuard (all regions)
• $1500 USD annual Learning & Development allowance: to support your career development all team members will be able to expense development opportunities against this allowance (all regions)
• Generous Annual Leave/PTO allowances: time to recharge your batteries (all regions)
• 18 weeks paid Parental Leave: irrespective of parenting role (all regions)
• Personal Leave allowance: this includes sick & carer’s leave (all regions)
• Fully remote working environment: whilst we have physical offices in Sydney & Hobart, we do not mandate compulsory attendance (all regions)
• Top-spec hardware: all team members will be provided with top-spec laptops for their role (all regions)
• Personal device security & online privacy protection subsidy: UpGuard provides team members with a paid subscription to personal device security & online privacy protection platform (all regions)
• Generative AI subsidy: UpGuard provides paid subscriptions for all team members to access generative AI tools to support their work (all regions)