Project Manager

Summary

Join Wordbank, a marketing localization agency, as a Project Manager specializing in Turkish and US assets for a major streaming client. You will manage end-to-end production of localized title treatments and conduct criteria-based reviews of title production work. Fluency in Turkish and English is essential, along with a deep understanding of the Turkish market. The role involves close collaboration with internal and external teams, utilizing project management tools, and ensuring timely delivery of assets. Wordbank offers a flexible and supportive work environment with opportunities for professional development. This position requires 3+ years of experience in localization or creative design and 2+ years of project management experience.

Requirements

• 3+ years experience in localization or creative design, with knowledge of computational linguistics a plus
• Extensive experience working with highly detail-oriented tasks
• 2+ years of Project Management experience
• Traffic coordination experience in a business-to-business agency environment, preferably in the marketing or creative services field
• A desire to learn, be a team player and also able to work accurately, independently and autonomously with a strong customer service attitude
• Be a self-confident, highly collaborative team player with a deep understanding of localization/design best practices specific to localization/design process and systems
• Be a problem-solver. Working with others to overcome bottlenecks in process and identify broadscale standards to support scalable delivery
• Be a problem-lover, thriving on working through root causes, a track record of critical thinking, and implementing solutions with an ability to balance creativity and pragmatism
• Be an excellent communicator, multilingual, organized and able to sift through changing priorities, skilled in helping others to succeed by establishing best practices, providing technical support, and helping to engineer processes
• Fluency in both English and Turkish and be able to communicate professionally in both languages, written and spoken

Responsibilities

• Manage end-to-end project management for all Non-Branded titles for Turkey, 1-3 titles per month
• Understand the scope and requirements (source content, design requirements, linguistic requirements, client goals, the deliverable, etc.) of all assigned title production requests
• Own setup and kickoff of titles and track upcoming titles to plan resources accordingly
• Work with internal teams of our key online streaming client to confirm delivery dates and ensure completion of all milestones
• Anticipate bottlenecks to avoid delays in projects’ workflow whilst bridging communication between our streaming client and external stakeholders
• Use your local knowledge to share cultural nuances specific to the Turkish market that may impact our artwork production
• Liaise with external agencies to obtain master artwork files and manage our client's expectations in case of delays
• QC all assets and communicate feedback to internal team members accordingly before prepping assets for delivery
• Own and manage the communication with the client throughout the project, always seeking ways to add value and improve our processes
• Work closely with in-house Design Lead and in-country designers to create assets and deliver in adherence to the client’s schedules
• Utilise JIRA, Airtable, Monday, and client’s tools to track titles throughout the entire workflow
• Manage projects in both English and Turkish, and be able to switch between two languages when speaking to the client and content partners
• Scale to handle multiple projects simultaneously while still maintaining accurate, on-time deliveries in accordance with established SLAs
• Address any change requests to the client's title production tickets. Identify requests which are outside of the original scope and then work with the Client to seek agreement on appropriate direction and action
• Proactively identify areas of potential risk and address or escalate the issues as necessary
• Set up content partners’ billing details in our internal sales system and create quotes at project kickoff to share with the content partners
• Keep Sr. Program Managers updated on changes to project statuses that can affect financial forecast

Preferred Qualifications

• Sound knowledge of Jira, Microsoft Office (Excel), Google Suite, and Adobe Creative Suite
• Experience with Monday
• PM located in London

Benefits

• Remote work options
• Flexible hours
• Tailored schedules
• Mentorship
• Coaching
• Investment in professional development