Project Manager, Creative

Summary

Join Power Digital, a tech-enabled growth firm, as a Creative Account Project Manager. You will be integral to the success of the Creative team, serving as the communication hub between team members, project management, and clients. This role involves managing multiple concurrent projects, ensuring on-time and on-budget delivery of creative digital marketing deliverables. You will work closely with clients and account teams, managing multi-disciplinary teams to meet strategic and tactical marketing objectives. The ideal candidate will be a proactive, excellent communicator and problem-solver, meticulously organized, and confident in managing projects in a fast-paced agency environment. This position reports to the Managing Director, Enterprise Operations & PMO, and is supported by Power’s Project Management Office (PMO).

Requirements

• At least five (5) years of experience leading projects within an interactive advertising or digital marketing agency environment
• 3 years of digital marketing agency experience
• Strong proficiency with web-based project management platforms (Asana highly preferred)
• Bachelor’s degree required
• Professional approach and comfort with conflict management and mediation
• Ability to direct teams effectively in task prioritization and execution as well as facilitation of multiple projects simultaneously within a high-pressure environment
• Excellent diplomatic, interpersonal, negotiation and communications skills with tenacity to solve internal and client problems quickly
• Process driven, highly organized and methodical with excellent time management skills, strong business ethics, and political awareness
• An enthusiastic and committed attitude, flexible problem-solver, open to participate and promote change within the organization
• Self-starter with ability to think independently and work autonomously
• On-budget delivery: Complete scoped projects at or under scoped budget/hours
• On-time delivery: Projects/deliverables completed and delivered on-time 95%+
• Conduct at least two (2) Team Satisfaction Surveys annually for each managed account
• Ensuring on-time delivery of all supported digital marketing projects and deliverables
• Establishing operational and project management best practices on supported accounts
• Maintaining ongoing communication between the client and account team regarding the status of all projects and deliverables

Responsibilities

• Manage multiple concurrent projects and cross-functional team members via web-based project management software (Asana)
• Lead internal and external status meetings effectively; capture, store and distribute meeting notes
• Evaluate new work requests, identify resources needed, assign individual responsibilities, and schedule action items
• Maintain currency of all deliverable trackers and ensure up-to-date status of all creative deliverables
• Provide regular updates and progress reports to internal teams and/or client stakeholders
• Communicate deliverable timelines to clients, and maintain close communication with the client on feedback timelines to ensure on-time delivery
• Coordinate with internal Creative Project Managers to ensure clear understanding of where all client deliverables are at in the process
• Own organization of provided client assets within Power’s organization structure
• Provide support with internal communications, triaging and filtering requests from Account Managers
• Provide support with final QA of creative assets to ensure client requirements are delivered upon for all deliverables
• Provide support to the creative team on RFP and appraisal requests
• Coordinate with other Project Managers within Power Digital as necessary to support multi-channel clients - providing updates on deliverable timelines, managing dependencies across teams, and ensuring clear alignment in all areas of client support
• Conduct risk management and escalate internally within the account team to proactively mitigate issues
• Identify areas for improvement with internal and external processes along with possible solutions

Preferred Qualifications

• Subject matter familiarity with digital creative environments a plus (e.g. design/editing figma/adobe)
• CAPM, CSM, PMP, PRINCE2, PMI-ACP, or equivalent preferred