Project Manager - Quality Cloud

Summary

Join Veeva Systems, a leading life sciences industry cloud company, as a Project Manager in the Global Quality Services team. Lead the implementation and optimization of Veeva Vault Quality solutions for major life sciences organizations. Serve as the primary liaison between Veeva and customer stakeholders, ensuring alignment across teams. Facilitate agile delivery and execution of strategic roadmaps, managing multiple workstreams. Guide customers in adopting best practices, focusing on long-term value and process optimization. Monitor project progress, manage risks, and ensure projects stay on schedule and within scope. This is a remote, full-time, permanent role with occasional travel.

Requirements

• 8+ years of experience in software implementation, with a strong background in project management and customer-facing delivery
• Demonstrated success leading technology implementations or managing IT operations in a consultancy or enterprise environment
• Strong understanding of SaaS delivery models and GxP compliance requirements
• Exceptional communication and stakeholder management skills, with the ability to translate business needs into actionable project plans
• Proven ability to work both independently and collaboratively in a fast-paced, remote-first environment
• Experience in the life sciences, healthcare, or manufacturing sectors, with a focus on quality systems
• Familiarity with content or data management platforms

Responsibilities

• Lead the end-to-end delivery of Veeva’s Quality SaaS solutions, from project initiation through successful go-live and continuous improvement phases
• Serve as the primary liaison between Veeva and customer stakeholders, ensuring alignment across business, quality, and IT teams
• Facilitate agile delivery and execution of strategic roadmaps, managing multiple workstreams and dependencies
• Guide customers in adopting industry and Veeva best practices, with a focus on long-term value realization and process optimization
• Monitor project progress, proactively manage risks and issues, and ensure projects stay on schedule and within scope
• Define success metrics and consistently report on project performance and customer outcomes
• Foster strong, trusted relationships with customer teams, acting as a partner in their digital quality transformation journey

Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program