Technical Project Manager

Summary

Join Accela's Professional Services team as a Project Manager to lead the successful delivery of large, complex software implementations. You will manage end-to-end project execution, monitor project health, and build strong client relationships. Responsibilities include driving cross-functional collaboration, supporting business growth, and ensuring projects are completed on time and within budget. The ideal candidate possesses extensive experience managing large-scale projects, strong project management expertise, and excellent communication skills. This role requires a proven ability to manage multiple complex projects simultaneously and adapt to evolving customer needs. Success in this position will directly impact both customer outcomes and Accela's continued growth.

Requirements

• Experience Managing Large-Scale Projects: At least 3 years of experience leading complex projects with budgets of $1M+, durations of 12 months or more, and coordination across multiple government departments or stakeholder groups
• Project Management Expertise: PMP certification preferred. Demonstrated skill in applying the right methodologies, tools, and strategies to effectively plan, track, and drive project success
• Multi-Project Leadership: Proven ability to manage several complex projects simultaneously, each at varying stages of the delivery lifecycle
• Technical Agility: Quick to understand, adopt, and apply new technologies and delivery approaches
• Tool Proficiency: Proficient in using formal project management tools such as Microsoft Project, Visio, and others
• Analytical Strength: Strong problem-solving skills and experience addressing both technical and project management challenges
• Organizational Excellence: Highly organized with the ability to balance and prioritize competing demands across clients and internal teams
• Executive and Technical Communication: Comfortable communicating with both C-level executives and technical team members, adapting communication style as needed
• Interpersonal Skills: Strong communication and relationship-building abilities
• Travel Flexibility: Willingness and ability to travel up to 30% of the time

Responsibilities

• Lead Project Delivery: Manage end-to-end project execution using proven project management principles. Drive planning, budgeting, resource alignment, and execution across cross-functional teams, ensuring adherence to the Statement of Work
• Ensure Project Health: Monitor project progress and performance, proactively identify and mitigate risks, and maintain clear visibility into project status with effective tracking and reporting
• Manage Client Relationships: Serve as the primary point of contact for customers, fostering strong relationships through transparent communication. Act as the first line of escalation and support the Regional Director in executive engagements
• Drive Cross-Functional Collaboration: Coordinate efforts across internal teams—including Consultants, Architects, PMO, Cloud Ops, Product, Support, and Partners—to ensure aligned execution and shared success
• Support Business Growth: Contribute to business development efforts by supporting project expansions, participating in proposal development, and assisting with budget estimation

Preferred Qualifications

• Government Software Implementation: Minimum of 5 years successfully leading implementations of commercial off-the-shelf (COTS) or platform-based enterprise software solutions for Tier-1 government clients
• Project Management Credentials: PMP certification preferred. Strong ability to select and apply effective project planning, tracking, and productivity tools and strategies
• Educational Background: Bachelor’s degree in a technical discipline or related field, or equivalent professional experience
• Enterprise Software Delivery: Hands-on experience with the deployment of large-scale, enterprise-class software systems
• Domain Knowledge: Familiarity with state or local government permitting and licensing processes is a plus

Benefits

• Flexible time off
• Comprehensive medical, dental, and vision plans
• Family planning benefits
• 401(k) retirement savings plan with company match
• Health savings account with company contributions
• Flexible spending account
• Life, accident, and disability coverage
• Business travel insurance
• Employee assistance programs
• Other well-being benefits
• Annual bonus target