Promotional Products Expert

Stadium Logo

Stadium

📍Remote - United Kingdom

Summary

Join Stadium, a global group gifting platform, and showcase your promotional products expertise by providing exceptional customer support. Collaborate with cross-functional teams, guide customers through seamless sales processes, and manage orders from placement to delivery. Stay current on industry trends, lead high-level sales conversations, and build strong vendor partnerships. This remote position offers the opportunity to play an integral role in a growing company that values continuous improvement and employee growth. Enjoy a fantastic company culture, career mobility, and generous PTO. Compensation is based on skills, qualifications, experience, and location.

Requirements

  • Experience in the promotional products industry, preferably in & around distribution
  • Experience in Sales & pipeline management
  • Team leadership experience
  • Ability to thrive in a dynamic & fast-paced environment
  • Strong customer focus and passion for engaging with people to help them succeed
  • Leverage knowledge of the distributor and supplier industry to build relationships with vendors and assist in sourcing cost-effective printing and promotional products
  • Solutions-oriented mindset and background as a proven problem solver
  • Excellent written and verbal communication skills with attention to detail
  • Great listener and keen to understanding customer situations and goals before responding with strategic guidance
  • An organized and process-oriented approach to managing relationships with customers
  • A fun, approachable personality; easy to get along with, but driven and focused
  • An eager desire to make a meaningful impact on the ground floor of a growing start-up
  • English as a first language (additional languages a plus)

Responsibilities

  • Act as a trusted strategic partner and resource for customers by demonstrating a deep understanding of the promotional products industry
  • Stay current with trends in the industry and provide team with creative selling ideas; attend supplier webinars, meetings and industry events
  • Lead high-level conversations with customers to assist closing deals
  • Collaborate with cross-functional teams to execute custom orders, initiatives and goals of customers
  • Guide customers through a seamless sales process, managing every detail of each project ensuring their orders are executed to their needs
  • Manage the complete order process—from placement to delivery—and ensure customer feedback is captured and addressed
  • Foster confidence and enthusiasm among new customers; setting the stage for long-term engagement and growth
  • Develop and maintain expert-level knowledge of the Stadium platform and all its features

Benefits

  • Fantastic company culture focused around recognizing and leveraging individual strengths for the benefit of the whole
  • Career mobility and opportunities to work across areas of the company
  • Remote-first work environment with frequent Zoom company events and chance to make genuine connections
  • Company perks and benefits - generous PTO

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