Provider Partnerships Representative

Summary

Join Care Access as a Provider Partnerships Representative and build a network of specialist consultants and physicians. You will recruit physicians to support clinical research studies, expand our physician database, and ensure high-quality customer service. This role involves strategic partnership development, customer relationship management, and business development leadership. You will utilize Salesforce and other tools to identify and engage potential partners. The position is remote with up to 30% travel. Care Access is committed to advancing clinical research and improving patient care.

Requirements

• Proficient in utilizing CRM software and other pertinent tools
• Have gained a strong background on delivering to targets, along with a focus on quality
• Demonstrated ability to identify and seize opportunities, drive business growth, and achieve targets
• Have experience of working within a highly regulated environment
• Excellent communication skills
• Ability to represent a company with the research community and other healthcare providers
• Have in depth knowledge of clinical research market and changing business environments
• Proactive approach with the ability to work autonomously
• Strong analytical skills and ability to interpret data and use intelligently
• Excellent problem-solving skills
• Skilled in collaborating with cross-functional teams to meet sales objectives
• The ability to multi-task and work well within a high-paced pressurized environment
• The ability to use your initiative to deliver a great customer experience
• Intermediate/Advanced IT skills including experience of using Salesforce, Word, Excel, Outlook, and PowerPoint
• Bachelor's degree in a relevant field (e.g., healthcare management, life sciences, business administration) or equivalent experience
• 2 or more years experience in physician network development, preferably in the clinical research industry or related healthcare field

Responsibilities

• Lead initiatives to increase the number of practices collaborating with Care Access, identifying and onboarding viable partners to support our mission
• Oversee customer inquiries and ensure timely, accurate, and high-quality responses to maintain strong professional relationships with key stakeholders
• Serve as the initial point of contact for prospective Trial Access Partners, guiding them through the onboarding process and showcasing the value of Care Access programs
• Utilize tools such as Salesforce and other lead sources to identify, qualify, and engage potential partners, ensuring alignment with organizational goals
• Conduct strategic meetings and manage relationships with key decision-makers, including Principal Investigators, General Practitioners, Practice Managers, and other healthcare professionals, to present and promote the Trial Access Partner Program
• Maintain and update client databases with relevant information
• Generate reports on sales activities, trends, and performance metrics
• Ensure high-quality customer service is provided to physicians and other healthcare professionals across the country/region
• Identifying and proposing new options and make recommendations to support business growth supporting expansion into new practices across the region/country
• Preparing reports, presentations on activities, results, and plans
• Implementing new service models within region/country to enhance clinical trial delivery
• Comply with all regulatory and in-house standard and corporate operational requirements
• Keep up to date with local and national healthcare news, issues, and guidance
• Awareness of competitor initiatives in previously unchartered recruitment methods
• Ensure confidentiality in all aspects of role and organization activity

Benefits

• PTO/vacation days, sick days, holidays
• 100% paid medical, dental, and vision Insurance. 75% for dependents
• HSA plan
• Short-term disability, long-term disability, and life Insurance
• 401k retirement plan