QA Automation Engineer

Summary

Join Alexa Translations, a leader in legal, financial, and securities translation services, and help us grow our platform and network to handle massive growth. This role involves developing and executing software development life cycles (SDLC), creating automated testing solutions, and serving as a customer advocate. You will collaborate with cross-functional teams, optimize automated test scripts, and monitor automation processes. The ideal candidate will have extensive experience in software QA automation, proficiency in multiple programming languages, and familiarity with various testing methodologies. You will also contribute to improving software testing processes and research new technologies. This is a remote position requiring Eastern Time Zone availability.

Requirements

• Minimum five (5) years software QA testing experience
• Bachelor´s degree in Computer Science, Information Systems, Computer Programming, Mathematics/Analytics or related field or equivalent experience
• 3-5 years of experience in Software QA Automation experience
• Proficiency in Java, JavaScript, and Python
• Familiarity with Continuous Integration and Continuous Deployment (CI/CD) processes
• Familiarity with version control, defect tracking, and test management tools (GIT, Jenkins, JIRA)
• Experience with API testing and tools such as REST Assured
• Experience with performance testing and tools such as JMeter
• Knowledge of SQL databases
• Experience with web application testing and tools such as TestComplete
• Hands-on experience with AI technologies, particularly Large Language Models (LLMs) such as OpenAI GPT, Claude, or similar, including integrating them into automated test workflows or QA validation pipelines
• Demonstrated experience working with AI agents and Model Context Protocol (MCP), including the ability to use them across different QA tasks
• Strong prompt engineering skills, with the ability to craft, optimize, and maintain system and user prompts for testing and various related activities
• Ability to evaluate and validate AI-generated outputs for accuracy, coherence, and alignment with product requirements and test methodology, including techniques such as few-shot or zero-shot prompt testing
• Willingness to work in the Eastern time zone remotely
• Fluent in English

Responsibilities

• Grow existing platform and network capabilities to handle massive growth, enabling the generation of insights and data products on all internal and external data via self-serve computing, reporting solutions, and interactive querying
• Examine existing systems, identifying flaws and creating solutions to improve service uptime and time-to-resolve through monitoring and automated remediation
• Plan and execute full software development life cycles (SDLC) for each assigned project, adhering to company standards and expectations
• Develop, execute and maintain software and scripts to automate testing for all Alexa Translations applications
• Serve as a customer advocate through helping to define product functionality and by taking ownership of product quality
• Create test tools and automated test suites that are robust, performant and reusable, allowing our Agile teams to deliver high-quality releases more efficiently
• Collaborate with QA, dev, product and other cross-functional groups to deliver high-quality products
• Collaborate with SCRUM teams from the start of a sprint to deliver best-in-class technical solutions
• Create, optimize, and refactor automated test scripts for legacy, client-server and web applications
• Monitor automation processes and prepare defect status reports
• Develop test scenarios based on business requirements and designs
• Write automation and perform Web, API, UI, functional, regression, smoke, black box, load, performance and end-to-end testing
• Write and/or modify SQL queries to perform database validations
• Work with functional teams in reducing error rates and perform root cause analysis of errors/trends
• Partner with automation engineers to create a unified approach to automation across the team
• Architect maintainable and extendable automated test frameworks and tools using scripting language(s) to test various product APIs as well as GUI elements
• Troubleshoot defects in existing code
• Work with support, stakeholders and developers to aid in replication of software defects
• Automate testing of defects and assist with the maintenance of the Regression Test suite
• Collaborate as part of a development team by providing a customer viewpoint
• Make suggestions/contributions for the improvement of software testing/quality
• Contribute in meetings, Scrums, and other inter-team interaction
• Provide software and hardware capability assessments to outside departments
• Research and make recommendations to the group regarding new technology available and its proper application

Preferred Qualifications

• Working knowledge of the following technologies: Text processing, Regular Expressions, knowledge of processing variety of documents
• CAT Tools such as: memoQ, SDL, Memsource
• Desire to continue to grow professional capabilities with ongoing training and educational opportunities
• AWS Cloud Applications and Services Testing
• Fluent in Arabic, French or other languages