QA Lead

Summary

Join Blue Acorn iCi, a digital consultancy, as a detail-oriented QA Lead. You will design and implement quality assurance and testing plans for software development and consulting teams working on content management systems for enterprise clients. Responsibilities include guiding teams through risk management, root cause analysis, and continuous improvement. You will contribute to quality inspections and proactively identify resources. The ideal candidate possesses experience in Adobe Experience Platform and Agile methodologies, along with a deep understanding of web technologies. This role requires a Bachelor's degree or equivalent experience and at least two years of experience guiding development teams in QA and testing activities.

Requirements

• Be available to occasionally travel to meet the project team in person in Boilingbrook, Illinois (near Chicago)
• Possess a Bachelor’s degree or equivalent work experience
• Have a minimum of 2+ years of work experience guiding development teams through execution of quality assurance and testing activities for websites

Responsibilities

• Design and support the implementation of verification and validation processes, including early software defect detection and removal, inspection, and testing methods
• Possess a detailed understanding of how, when, and why to perform quality assurance and testing activities across the software development lifecycle, analyzing test strategies, developing test plans and processes, and specifying entry and exit conditions for activities
• Guide teams through risk management activities and promote understanding of the fundamental positive (enhance, exploit, or share) and negative risk responses (avoid, mitigate, transfer), including choices to accept risks where appropriate
• Guide teams through root cause analysis, surfacing opportunities to address quality issues as close as possible to their source and support teams in continuous improvement
• Understand common web technologies and software development processes, and describe fundamental risks associated with technology and process changes
• Contribute to quality inspections of requirements, designs, data to be used by the product, and technical specifications, to determine fitness for use and where changes or clarifications are required
• Proactively demonstrate abilities to identify relevant resources related to work, acquire competence in new subject areas quickly, and engage in knowledge sharing
• Function effectively in a co-located, fast-paced, dynamic environment, that values high interaction, strong working relationships, and of course, ping pong

Preferred Qualifications

• Have deep experience in web application testing, including highly-trafficked public-facing sites with fully responsive user interfaces
• Have experience in the execution of quality assurance and testing within Agile methodologies, including Scrum and Kanban
• Possess complementary skills to support software development and consulting teams, such as an ability to automate portions of testing workflows, perform multiple forms of analysis, and deliver attractive demos of the product
• Have any amount of web development, scripting, API testing, and data experience, including front-end (HTML, CSS, and JavaScript), back-end (any of Java, PHP, Python, Ruby, Perl), Apache Web Server, API testing (cURL, REST, SOAP), caching (CDNs), regular expressions, query languages (Query DSL, SQL), extract transform load (ETL), and common data formats (XML, JSON)
• Possess an understanding of best practices of web design and development
• Possess an understanding of how web products fit within broader customer experiences (CX)
• Possess creativity to recognize opportunities to improve product quality and the ability to package them in ways that will resonate with product owners
• Have the ability to conduct software quality assessments in any of the following areas: accessibility (to WCAG 2.1 Level AA), site performance (profiling, load testing), content performance (UX, analytics, SEO, SMO), data privacy (GDPR, GLBA, HIPAA, PCI, SOX), or security (reviews, penetration testing)
• Have evidence of community engagement such as supporting meetups, workshops, conferences, bootcamps, or industry events

Benefits

• Medical, dental and vision insurance
• Life insurance
• Disability
• Paid time off
• 401(k)