Brooklinen is hiring a
Quality Compliance Specialist

Summary

Join Brooklinen's Operations team as a Quality and Compliance Specialist in Brooklyn, NY. This role involves maintaining product integrity through core processes and projects across Testing, Inspections, Vendor Compliance, and Defects functions.

Requirements

• 1-2 years of experience in consumer product testing, product integrity, quality assurance, regulatory compliance
• An understanding of product performance and regulatory test methods, standards, and requirements
• The ability to analyze and synthesize testing/inspection result data and effectively communicate to cross-functional partners and suppliers
• High proficiency in Google Suite, Microsoft Office Suite, and Slack
• Experienced with product life cycle and production management systems (i.e. NetSuite, Anvyl, PLM) and testing/inspection management tools (i.e.Interlink, Factored Quality and SaaS)

Responsibilities

• Oversee the development and production testing process and product integrity throughout the product life cycle
• Partner with Product Development and Merchandising teams in the review of new product development and identify product regulatory, quality, safety requirements, and certification needs
• Manage the review of test reports, escalation of failures, and support the development/implementation of corrective action plans (CAPs)
• Support the research, development, and implementation of new regulatory and performance standards to incorporate into Brooklinen testing protocols
• Research, organize and execute special testing projects to support expanded or improved product offerings
• Monitor quality defects and returns data and communicate trends to internal teams
• Analyze data and leverage internal tools to report on Quality department KPIs across testing, inspections, and defect returns
• Manage day-to-day communication with third-party service providers
• Ensure department manuals and standard operating procedures are implemented and upheld across third-party service providers and suppliers
• Monitor the production of new and core product quality through the managing in-line and pre-shipment inspections requests and report approvals

Benefits

• Base salary of $60K
• Significant contribution to offset the cost of health benefits
• Financial stipend through Carrot Fertility to help with fertility journey costs
• 401K with a 4% Safe Harbour match
• Commuter benefits
• Yearly product allowance
• 14 weeks of 100% paid parental leave for all new parents
• Year-long Summer Fridays
• Four weeks of vacation
• One-month paid sabbatical at 5th anniversary