Quality Coordinator

Summary

Join BeatBox Beverages as a Quality Coordinator and support the Quality Manager in ensuring product quality through data management, documentation control, and operational support. You will manage co-packer documentation, organize quality data, and assist with ongoing projects. The ideal candidate is highly organized, detail-oriented, and communicates effectively with internal and external partners. This remote role involves collaborating with co-manufacturers to ensure compliance with quality standards and regulations. Occasional domestic and international travel (up to 10%) is required. You will be integral to maintaining high-quality standards and meeting customer expectations.

Requirements

• Bachelor’s of Science degree in chemistry, microbiology, food science, or a related field
• 1-3 years experience in a quality coordination or quality control environment, preferably within the food and beverage industry
• Familiarity with food safety standards and regulatory compliance in the food and beverage industry
• Proficiency with Microsoft Office Tools and Google Suite, experience with data management software and databases a plus
• Expert in Excel, with some knowledge of data analysis preferred
• Strong organizational and multitasking skills, with the ability to manage multiple priorities in a fast-paced environment
• Excellent attention to detail and ability to maintain accurate records and reports
• Strong written and verbal communication skills
• Applicants must be able to accommodate international travel
• Motivated to make a difference
• Outgoing personality with strong social and interpersonal abilities

Responsibilities

• Help ensure all products are made in accordance with company procedures, food safety standards, packaging requirements, and regulatory compliance
• Maintain and organize quality-related data, ensuring it is accurate and up-to-date
• Monitor quality data from co-packers, tracking metrics, and trends to identify opportunities for improvement
• Assist the Quality Manager in analyzing performance data to recommend corrective actions and process improvements
• Manage and organize all documentation related to co-packer activities, including quality control reports, certifications, and regulatory compliance documents
• Ensure all co-packer quality documents are properly stored and accessible, meeting internal and regulatory requirements
• Provide administrative and operational support to the Quality Manager for ongoing quality-related projects, audits, and process improvements
• Assist in coordinating site visits and quality audits for co-packers, ensuring compliance with quality standards
• Help implement new product quality metrics and assist with onboarding new products
• Assist in the development and maintenance of Standard Operating Procedures (SOPs)
• Serve as a liaison between the Quality Manager and co-packer teams, ensuring effective communication of quality expectations and corrective actions
• Track and manage customer complaints, ensuring timely resolution and follow-up
• Assist in managing non-conformance reports and supporting root cause analysis and corrective action implementation
• Maintain and update records for product holds, quarantines, and batch testing results at co-packers
• Support the implementation of any quality system updates or changes, working with both the internal team and external partners
• Assist in training co-packer personnel on quality procedures, standards, and documentation requirements
• Ensure all activities comply with relevant local, state, and federal regulations, particularly in food safety and product quality

Benefits

• $65,000-$75,000 + Bonus
• Remote work