Softrams is hiring a
Quality Manager

Summary

Softrams is seeking a Quality Manager with 10 years of IT experience, deep knowledge of quality frameworks, and proficiency in using process management tools to manage, update, and audit the corporate Quality Management System. The role requires public trust clearance and residing in the United States.

Requirements

• The candidate should have 10 years of overall IT experience with emphasis on technology projects and quality management
• Five (5) years of experience leading quality programs at the corporate level, inclusive of process management, quality, audit, and compliance
• Strong background in technology project management or experience in software development, ML development, or IT development
• Deep knowledge and hands-on experience with various quality, process improvement, and management frameworks including ISO, CMMI, PMBOK, Agile, Six Sigma, and Project Management
• Statistical analysis background and experience
• Strong understanding of CMMI standards and practices
• Experience in planning and conducting audits and assessments
• Proficiency in using process management and documentation tools, including Confluence, Jira, Microsoft Office PowerPoint, Word, Excel, and Project
• PMP Certification through PMI
• Agile SAFe Certification
• Excellent verbal communication and writing skills
• Effective problem solving and identifying and negotiating process improvements
• Bachelor’s degree in quality assurance, process improvement, engineering, or a related field

Responsibilities

• Manage, update, and audit the corporate Quality Management System (QMS)
• Responsible for all ISO and CMMI documentation implementation, revision, and incorporation into the Softrams QMS
• Identify areas for process improvement, develop improvement plans, and implement the plans
• Using analytical and statistical techniques, monitor and measure the effectiveness of the work performance through data analysis, process improvement, and change requests
• Manage audits: Develop an internal audit schedule; plan and conduct scheduled and ad hoc internal audits and assessments

Preferred Qualifications

Certification in CMMI or related process improvement methodologies is highly desirable

Benefits

• 65%-75% company-sponsored (including dependents) premiums towards medical, dental and vision insurance
• 100% employer sponsored STD, LTD and life insurance (min $100K)
• Voluntary life insurance option available
• Retirement 401(k) plan with employer matching. Immediate vesting
• Vacation and sick leave
• Maternity and parental leave
• Discretionary bonuses, spot awards, gifts, and tenure-based rewards
• Company-sponsored role-based training and certifications
• Monthly Doordash DashPass subscription
• Group discounts via LifeMart ADP