Quoting Specialist

Summary

Join LILT's Production Team as a remote Quoting Specialist based in India or Argentina! Analyze project requirements and deliver accurate, competitive quotes for localization projects. Collaborate with internal teams to optimize workflows and boost profitability. Leverage your expertise in DTP, multimedia, e-learning, and file parsing to ensure on-time quote delivery and client satisfaction. This role requires strong analytical, communication, and problem-solving skills, along with proven experience in localization quoting. The ideal candidate is detail-oriented and possesses a deep understanding of localization processes and industry standards.

Requirements

• Proven experience in localization quoting, specifically with DTP, Multimedia, E-learning, and file parsing
• Strong understanding of localization processes and industry standards
• Proficiency in various file formats and ability to parse and analyze them effectively
• Excellent analytical and problem-solving skills
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Detail-oriented with a strong focus on accuracy and quality

Responsibilities

• Analyze project requirements and provide accurate and competitive quotes and turnaround times for localization projects
• Use common sense and knowledge of localization processes to extrapolate and provide estimates when time is of the essence rather than exact numbers
• Reach out to and follow up with Customer Engineering, DTP, and Multimedia departments in case more extensive preparation is required in order to produce a quote
• Collaborate with the Revenue team to understand project scopes and timelines
• Review and analyze various file formats to determine localization needs
• Provide cost estimates and timelines based on project complexity and requirements
• Maintain up-to-date knowledge of industry trends and best practices in localization, DTP, multimedia, and E-learning
• Work closely with vendors and in-house teams to ensure accurate and timely delivery of services
• Learn and understand specific customers’ needs and preferences and document throughputs and trends
• Prepare and present detailed proposals and quotes to internal clients
• Follow up on quotes in order to achieve the target acceptance rate
• Monitor client satisfaction and any increases/decreases in their use of services
• Apply analytics and critical thinking to improve workflows and increase margins
• Understand buy and sell rate dynamics to meet Contribution Margin targets
• Communicate project information to necessary parties in a clear, concise, and professional manner
• Convey approved customer requests effectively to the Production team

Preferred Qualifications

• Bachelor's degree in Translation, Localization, Linguistics, or a related field
• Familiarity with localization tools and software is a plus
• Knowledge of multiple languages is an advantage
• 2-4 years of experience in customer-facing activities related to the localization/translation/project management fields