Rcm Solutions Engineer

Summary

Join SmarterDx as a Revenue Cycle Solutions Engineer and play a crucial role in integrating our clinical AI platform into hospital IT systems. You will lead the integration process, collaborating with various teams and clients to ensure seamless implementation. This fully remote US-based position demands strong problem-solving, project management, and communication skills, along with in-depth knowledge of EHR systems and revenue cycle management. You will create integration guides, troubleshoot data issues, and educate both internal teams and clients. SmarterDx offers a competitive salary, comprehensive benefits, and a supportive remote-first work environment.

Requirements

• 5+ years experience in both hospital revenue cycle management (IT or operational), or equivalent, which will include in-depth knowledge of hospital revenue cycle workflows, with particular emphasis on clinical charge capture through claims processing
• At least one Epic Hospital Billing certification: Resolute Hospital Billing Claims & Electronic Remittance Administration or Resolute Hospital Billing Administration, or Epic Hospital Billing Charging Administration
• Ownership mindset: Ability to build and own features from start to finish
• Strong problem-solving skills: You can creatively to identify solutions to problems
• Extensive experience with data manipulation, for example using SQL or Python, to troubleshoot data integration issues
• Experience with Epic Clarity or Reporting Workbench, including knowledge of underlying master files and community resources
• Knowledge of data integrations via EHRs and 3rd party systems using solutions such as FHIR, X12 EDI, API-based interoperability, or flat file reports, including ability to design and implement

Responsibilities

• Lead account hold integration of SmarterDx solutions for clients
• Directly communicate with CDI Directors and Coding Directors to understand and document their EMR, coding, and billing systems and workflows
• Define how to best integrate our solution to support the client’s requirements and lead the integration workstream, partnering directly with hospital IT teams and vendors as needed
• Write clear guides on integration methods and best practices, including both written and visual documentation (Figma diagrams, Visios, etc.)
• Answer broader operational questions related to workqueue routing, workflow assignment, and beyond
• Work closely with our Integration, Engineering, and Customer Success teams to ensure we are developing scalable solutions that can be supported by our operations team
• Offer technical help and advice during the integration process
• Educate both our team and clients
• Improve integration methods by considering client feedback and new technology trends

Preferred Qualifications

• Hands-on-keys experience implementing data integrations via EHRs and 3rd party systems using solutions such as FHIR, X12 EDI, API-based interoperability, HL7 v2, or flat file reports
• More than one Epic Hospital Billing certification: Resolute Hospital Billing Claims & Electronic Remittance Administration or Resolute Hospital Billing Administration, and Epic Hospital Billing Charging Administration
• A background in healthcare consulting, and/or experience deploying software in a healthcare context

Benefits

• Medical, Dental & Vision – Comprehensive plans with leading insurance providers, covering 90-100% of your premiums and 70-90% for dependents, depending on the plan
• One Medical Membership – Free membership included if you enroll in a SmarterDx medical plan
• Paid Parental Leave – Up to 12 weeks of paid leave for birth or adoption
• Remote-First Team – Work from anywhere in the U.S. with a $400 home office reimbursement stipend
• Unlimited PTO & 10 Holidays – 4 of which include floating holidays so you can recognize the days that matter most to you
• Learning & Development Budget – $500 per year (prorated) for courses, books, and resources to expand your skills
• 401(k) with Traditional & Roth Options – Tax-advantaged retirement savings through Empower