Regional Account Manager

Summary

Join HopSkipDrive, a technology company revolutionizing transportation, as a remote Enterprise Account Manager. This role requires frequent in-person meetings in the San Jose/San Francisco area. You will build and maintain client relationships, drive revenue growth, and deliver impactful solutions to school districts and government agencies. Responsibilities include client engagement, spearheading enterprise growth, managing accounts, seeking new opportunities, crafting tailored solutions, collaborating cross-functionally, and leading pricing discussions. The ideal candidate possesses strong sales expertise, relationship-building skills, and cross-functional collaboration experience. HopSkipDrive offers a competitive compensation package, including equity, flexible vacation, comprehensive benefits, and the opportunity to work in a dynamic, mission-driven environment.

Requirements

• 2+ years of experience in sales, account management or a related role. Strong background in developing and executing comprehensive account plans, identifying upsell and cross-sell opportunities, and delivering solutions that align with client needs and business goals
• Demonstrated success in cultivating strong, trust-based, and empathetic relationships with clients and internal stakeholders in an account management or sales based role
• Strong experience working effectively in cross-functional teams, collaborating with multiple departments to achieve shared goals and drive business success
• Strong ability to identify challenges, analyze data, and develop creative solutions to address client needs, overcome obstacles, and drive sales performance
• Demonstrated ability to manage multiple client accounts, prioritize tasks effectively, and maintain a well-organized pipeline to meet sales targets in a fast-paced environment
• Track record of consistently exceeding targets and achieving measurable results, with a sharp focus on delivering outcomes that align with company objectives
• Proven ability to craft and deliver persuasive, engaging presentations to a range of audiences, including clients, internal teams, and leadership

Responsibilities

• Dedicate 2-3 days each week to on-site client visits to foster relationships, deepen understanding of client needs, and drive meaningful engagement. Additional national travel may be needed and reliable transportation is required
• Drive the success of HopSkipDrive’s rapidly expanding Enterprise business by achieving ambitious revenue growth targets and delivering impactful results
• Retain and expand a portfolio of existing clients by delivering exceptional service, actively identifying upsell and cross-sell opportunities, and building a robust pipeline of new prospects
• Proactively identify potential leads, pinpoint key stakeholders within client organizations, and leverage existing networks, to uncover additional opportunities to deliver value with key stakeholders across school districts and government departments
• Leverage a consultative approach to identify transportation challenges and opportunities, crafting tailored solutions that align HopSkipDrive’s offerings and value proposition with client needs
• Collaborate with internal teams including Support, Product, Trust & Safety, and Operations to implement client feedback and optimize our offerings to their needs
• Drive pricing negotiations and shape strategic approaches to ensure long-term client alignment and growth in your metro

Benefits

• Equity
• Flexible vacation
• Medical, dental, vision, and life insurance
• 401(k)
• FSA
• Equity stock options