Regional Manager

Summary

Join A Place for Mom's Welcome Advisor Team as a Regional Manager! Oversee a remote team of 12-15 Welcome Advisors, driving daily sales activity and executing a sales plan for market growth. Lead, manage, and develop a high-performing sales team through recruitment, training, and coaching. Achieve and exceed monthly sales goals, prepare performance reports, and collaborate with cross-functional partners. This role requires 3+ years of experience leading sales teams in a call center environment and a proven track record of developing sales talent. Occasional overnight travel is required.

Requirements

• Three or more years of experience successfully leading a sales team to exceed KPIs and sales targets, preferably in a call center environment
• Passionate about managing by metrics
• Track record of developing new sales talent into top performers
• Ability to manage seasoned sales talent to maximize their performance
• Ability to solve personnel issues both timely and professionally
• Promotes a positive and energetic sales atmosphere with the team
• Ability to deliver results, while working in a highly independent environment
• Track record of strong collaboration with other departments or business functions, with focus on achieving shared goals
• Strong communication skills with both internal and external stakeholders at all levels
• Effective time management skills
• Strong computer skills, including Word and Excel
• Access to a designated home office space, allowing for privacy during working hours, as well as a high speed internet connection

Responsibilities

• Lead, manage, and develop a high performing, results driven sales team via recruitment, training, daily coaching, and motivating
• Provide strong, dynamic leadership that mentors, develops, and guides team members to efficiently leverage the value of every call for maximum conversion rate outcomes
• Train, mentor and manage team on consultative phone sales practices leveraging each family’s unique needs to refer appropriate customer communities and secure tour appointments on the first call
• Manage performance of the team to maximize outcomes
• Achieve and exceed sales goals monthly to achieve company goals
• Prepare and report on market performance to Senior Leadership team as required
• Collaborate with cross-functional partners on scheduling, sales advancement, customer relationships, marketing and other areas as needed
• Occasional overnight travel required for Divisional and Organizational Sales Meetings, with additional local travel to visit our community customers in the market

Benefits

• Base Salary Range: $90,000-$105,000
• On Target Earnings: $140k
• 401(k) plus match
• Health insurance
• Dental insurance
• Vision Insurance
• Paid Time Off