SAVii is hiring a
Relationship Manager

Summary

Join our dynamic team at SAVii as we revolutionize employee wellness services in emerging markets. As a Client Relationship Manager, you will be responsible for building and maintaining relationships with clients, conducting business reviews, and achieving client relationship targets.

Requirements

• Minimum of 1 year experience in account management
• Experience as a client relationship manager would be an advantage
• Strong people person and an expert in two-way communication (oral and written)
• Ability to build relationships, influence others, and obtain results through working with others
• Organized, high energy, and results driven, capable of being a leader within the company
• Superior problem-solving skills, ability to identify issues, root causes and solutions
• Able to work with a diverse team

Responsibilities

• Building and maintaining relationships with clients and key personnel
• Conducting business reviews to ensure clients are satisfied with our products and services
• Alerting the sales team to opportunities for further sales within key clients
• Achieving client relationship targets and KPI’s as set by the Head of Sales
• Escalating and resolving areas of concern as raised by clients
• Monitoring company performance against service level agreements and flagging potential issues
• Updating the CRM and ensuring account managers are aware of changes within clients
• Liaising with internal departments to ensure client needs are fulfilled effectively