Release Manager

Summary

Join Unit4, a fast-growing cloud company revolutionizing ERP for mid-market organizations, as a Release Manager. You will be responsible for facilitating the rollout of new software releases to customer environments, collaborating with various departments, and providing clear communication about releases to internal and external stakeholders. You will implement and improve release management processes, ensuring a smooth and efficient software delivery lifecycle. As part of the CTPO Delivery Operations team, you will work within Release Management, one of the three governance functions, to manage the introduction of software releases to live customer environments, maximizing continuous delivery of customer value while minimizing business risk.

Requirements

• 3-5 years of working experience in a Software Development, Operations or Customer Success function
• Higher education degree, preferably in business or technology
• Solid understanding of the end-to-end software delivery lifecycle and BizDevOps collaboration in a SaaS business
• Excellent organizational skills, preferably with a track record from project, program, or delivery management roles
• Strong facilitation skills, with an ability to foster collaboration, drive progress through servant leadership, and enable improvement through coaching
• Experience with process design, implementation, and improvement
• Excellent written and spoken communication skills in English with an ability to effectively connect with business and technical stakeholders
• Ability to thrive within a fast-paced work environment and adapt to change

Responsibilities

• Design, optimize, and drive adoption of release management processes at scale – as part of Unit4’s end-to-end software delivery methodology and in collaboration with other Delivery Operations functions
• Foster a culture of continuous improvement around software releases with a goal to optimize customer experience, increase adherence to industry best practice, and streamline release management practices across the portfolio
• Facilitate the planning and execution of software releases, including release planning, communication, coordination, and risk management – to ensure consistently stable and predictable software releases
• Support cross-functional collaboration, remove impediments, and accelerate feedback loops between business functions throughout the release process – underpinned by the BizDevOps culture and practices
• Provide visibility and single version of the truth around release plans, schedules, and status to internal and external stakeholders
• Measure release outcomes and effectiveness to enable continuous improvement

Benefits

• A culture built on trust - giving you the freedom and autonomy to be successful
• Balance - with our uncapped time off policy, remote working opportunities, and Global Wellbeing Days when the whole company can switch off and prioritize well-being
• Talented colleagues, role models and mentors - work, learn and be inspired by some of the best talent in the software industry
• A commitment to sustainability - with initiatives such as our Act4Good program, a way for everyone at Unit4 to come together and engage in actions that benefit society and the planet
• A safe and inclusive working environment – supported by our Employee Resource Groups, which are open to all and include Women at Unit4, Pride at Unit4, Mental Health and Access at Unit4, and People of Color at Unit4