Remote Account Manager, SaaS Sales
IntelliShift
π΅ $60k-$70k
πRemote - United States
Please let IntelliShift know you found this job on JobsCollider. Thanks! π
Job highlights
Summary
Join IntelliShift, a rapidly growing B2B SaaS company, as an Account Manager and be part of our customer-facing team. As an Account Manager, you will align with customers on their business objectives and success criteria, work cross-functionally to ensure a good customer experience, and serve as an internal advocate for customers.
Requirements
- 2+ years of Account Management/Technical Sales/Customer Success
- Successful sales experience at a SaaS company strongly preferred
- Experience managing renewals and upsells required
- Experience with Salesforce required
- Experience supporting or working with technical products
- Ability to manage customers with diverse and complex needs across multiple industries
- Build and maintain appropriate relationships at all levels with your customer accounts
- Self-driven and proactive nature
- Excellent communication and interpersonal skills
- High technical aptitude and interest in learning new technologies
- Strong business acumen
- Ability to juggle competing demands and priorities
- Team-oriented and with a strong ability to develop relationships internally and externally
- Demonstrable ability to meet/exceed Sales targets
- Understanding of managing churn
- Experience with renewing long-term agreements
Responsibilities
- Develop and manage client portfolios with a deep knowledge of the customerβs business goals and success criteria
- Deeply understand the IntelliShift platform's capabilities and explain them to business of all types - transportation, food and beverage delivery, utilities, field service and many more
- Build and foster relationships with customers
- Increase our penetration for business relevant products and service offerings for our clients
- Consult with customers on a regular cadence to ensure business alignment and to maximize their value from the partnership
- Act as a liaison between the customer and other teams at IntelliShift to prioritize issues, elicit feedback, or present customers with new opportunities
- Manage all customer subscriptions to ensure high retention and mitigate churn risk, as well as position new products for customers consumption
- Identify and execute growth opportunities tied to upsell, cross-sell, and expansion
Benefits
- Competitive compensation, commensurate with experience; $60-70k base salary plus commission
- Company-subsidized medical, dental, and vision insurance for all FT employees
- 401K with a 4% company contribution
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