Remote Billing Analyst

Summary

Join Employment Hero as a Billing Analyst and contribute to our end-to-end customer billing processes. Assist with monthly bill runs, execute on billing system administration, and provide monthly billing reports and analysis.

Requirements

• General understanding of billing functions and processes
• One - two years within a similar role
• Experience with Zuora or another SaaS billing system
• Intermediate level of Microsoft Excel experience

Responsibilities

• Handle billing queries from both internal and external streams
• Assist our end-to-end customer billing processes
• Assist with monthly bill runs
• Execute on billing system administration, including customer accounts, product catalogue, subscriptions and workflows
• Provide monthly billing reports and analysis
• Manage adjustments to billing accounts and ad hoc billing

Benefits

• A generous budget for your home office
• Cutting-edge tools and technology
• Reward and recognition programs - because great work should be recognised and rewarded
• Cashback offers and discounts on popular brands through our Swag app
• Employee Share Option Program: be an owner of Employment Hero
• Annual Global Gathering - so far we’ve been to Thailand, Vietnam, Bali and are excited to meet in Dubai in 2025