Bookkeeping Manager

Summary

Join Deel, a global team dedicated to helping businesses hire anyone, anywhere, easily. As a remote role, work from wherever you want! Collaborate with bookkeepers, deliver weekly and monthly reports, manage client relationships, and implement process improvements.

Requirements

• 3+ years bookkeeping experience
• Experience working with Xero and / or MYOB
• Highly organized – able to work on a fixed weekly calendar and manage multiple clients of differing sophistication levels and needs simultaneously
• Great written and verbal communication – and has a default position of “picking up the phone.”
• Experience in AU bookkeeping with experience in AU Client interaction
• Takes ownership and pride in getting things done
• CA Certified preferred

Responsibilities

• Working in close collaboration with your dedicated team of bookkeepers, reviewing and directing their work in line with Company processes and client needs
• Hands on delivery of weekly bookkeeping support (primarily preparing and sending weekly tickets via Support Centre) via email to your allocated clients, managing your offshore team and stepping in to address issues as necessary
• Delivery of monthly P&Ls to clients via the IWS Portal, specifically reviewing the P&Ls as prepared by your offshore team for reasonableness and accuracy, identifying any problem areas or making notes for client reference
• Key Balance Sheet reconciliations, including Cash, Delivery, Wages Payable, Super, GST, PAYG etc., reviewing specifically for accuracy and reasonableness, identifying any problem areas, or making notes for client reference
• Manage and develop great client relationships by regular phone and email contact and professional query management
• Proactively identify areas for potential process improvement to allow you to achieve items (1), (2) and (3) above as efficiently as possible and with minimum levels of fuss
• Implementing new clients and conducting client training to bring them on board in a supportive and seamless way
• Regular communication with your offshore team leader via Teams, communicating any complex issues / variances with onshore account managers for escalations to clients by phone
• Preparation and lodgment of monthly & quarterly BAS

Benefits

• Provided computer equipment tailored to your role
• Stock grant opportunities dependent on your role, employment status and location
• Additional perks and benefits based on your employment status and country
• The flexibility of remote work, including WeWork access where available