Remote Business Process Transformation Consultant

Summary

Join Cohere Health as a Business Process Transformation Consultant to analyze, implement, and support the company's business operating models and processes, improving overall efficiency. This role sits at the intersection of Operations, Implementation, and Product teams, working with clients on best practices to improve workflow efficiency and drive business value.

Requirements

• 3+ Years of applicable Business Management/Project Management experience
• Project management – including defining project plans, assigning work streams, defining and measuring against launch goals, resource assessment, decision making and reporting
• Process Certifications (Six Sigma, BPM, ITIL or equivalent) a plus
• Proficient in Lucid Charts (Vizio can be substituted here) and G suite applications
• Excellent communication skills including research, writing, and presentation skills
• Ability to form and maintain cross-functional relationships with remote teams
• Have demonstrated success and experience in large scale change management, process design, and/or business management roles
• Ability to understand the business needs and create practical solutions to execute operational strategies that improve efficiency and drive business results
• Creation of reporting materials, training guides, etc, that breaks complex processes and information into understandable and relatable terms
• Passionate about continuous process improvement, always actively seeking out practical solutions to challenging business problems
• Thrive in a fast paced, self directed environment

Responsibilities

• Design and execute support for change management plans to ensure inclusive, complete, successful implementation of new processes, programs and pilots with our clients
• Creation of workflow process flows, Standard Operating Policies & Procedures, playbooks and training material
• Responsible for driving several work types across cross functional areas within Solutions Consulting and external clients, leading the team members involved and able to clearly articulate a path forward and quickly align multiple parties, who will often have different priorities to achieve the needed results to support the business
• Perform adhoc strategy, research, modeling and analytics on projects to help guide decision making in an ever evolving business model
• Partner across the organization on an as needed basis to ideate, execute and perform data analysis on user experience utilizing an Operations viewpoint
• Build and cultivate relationships with cross-functional teams within the organization and with external partners
• Develop high quality decks and presentation materials for presentation to leadership and client organizations on a regular basis
• Anticipate bottlenecks, provide management escalation, prioritize and execute projects, balance business needs vs. technical constraints, ensure quality, and assist in driving results

Benefits

• Health insurance
• 401k
• Bonus