Remote Camera Monitoring Operator

Summary

Join our live video monitoring center as a Camera Monitoring Operator to monitor live video feeds, edit video footage, and produce detailed reports.

Requirements

• High school diploma or equivalent; additional certifications in security or video editing preferred
• Ability to maintain confidentiality and handle sensitive information with discretion
• Good spoken and written English

Responsibilities

• Continuously monitor live video feeds from multiple locations to detect suspicious activities, security breaches, or safety hazards
• Ensure all cameras are functioning correctly and report any technical issues immediately
• Respond promptly to incidents by alerting relevant personnel and/or authorities per established protocols
• Edit, compile, and transfer video footage for incident reports, investigations, or training purposes
• Generate detailed incident reports that include video evidence, time stamps, and narrative descriptions
• Maintain accurate records of all incidents and actions taken during shifts
• Prepare daily, weekly, and monthly summary reports as required
• Provide clear and concise updates on ongoing monitoring activities and incidents
• Use phone to dispatch for events and respond to inquiries via phone or email
• Communicate effectively via email with team members, supervisors, and external stakeholders

Benefits

• Paid vacation
• Partial coverage of medical expenses for employees and their families
• Reimbursement of expenses for using your own devices (PC, laptop, etc.)
• English lessons (50% surcharge)
• Corporate gifts
• Refunds for conferences, courses and certifications
• Remote work