Client Image Support Analyst

Summary

Join Trax Retail as a Client Image Support Analyst and work remotely from Brazil! You will be responsible for digitizing images from various platforms, ensuring high data quality for clients and developers. Key responsibilities include reporting using Excel, quality monitoring, project support, and database management. Proficiency in Excel and strong attention to detail are crucial. Familiarity with database management and strong communication skills are preferred. This role offers a dynamic environment, contributing to a high-quality image recognition system. Trax Retail provides a competitive compensation package and a culture that values inclusion and professional growth.

Requirements

• Proficiency in Microsoft Excel, including advanced functions
• Strong attention to detail to ensure data quality and accuracy
• Proactive approach to identifying and resolving issues
• Ability to maintain a professional and helpful demeanor in client interactions
• Ability to effectively coordinate with clients, field teams, and internal departments
• Strong coordination and communication skills are essential

Responsibilities

• Work with large Excel databases and extract reports
• Monitor and enhance the quality of the image recognition system
• Assist in the delivery of projects, global processes, and clients’ requests
• Manage image databases to ensure accurate implementation of details
• Act as the primary point of contact for any recognition related issue

Preferred Qualifications

• Familiarity with database management and data extraction techniques
• Ability to analyze large datasets and generate meaningful insights
• Strong organizational skills to manage multiple tasks and projects simultaneously
• Experience in providing support and addressing client inquiries
• Excellent verbal and written communication skills (Spanish and English)
• Ability to support project delivery and manage global processes

Benefits

• Full time positions with the potential for overtime
• 100% remote positions
• Competitive compensation package
• An inclusive, fast pace exciting environment culture offering accelerated professional growth
• 1-on-1 coaching with feedback sessions, mentorships, and leadership development programs
• Opportunities for cross-functional development