Remote Claims Assistant

Summary

Join our team at Advocate as we empower Americans to obtain government support by developing a unified intake system for the Social Security Administration. We're seeking a Claims Assistant to handle administrative tasks, manage incoming communication, and schedule appointments for case managers.

Requirements

• Strong administrative and clerical skills are essential
• Prior experience with Social Security disability is preferred but not required
• Highly organized and capable of managing multiple tasks efficiently
• Strong attention to detail and task-oriented mindset
• Ability to thrive in a fast-paced and growing work environment

Responsibilities

• Ensure the Social Security Administration (SSA) has processed representative forms and provided access to Electronic Records Express (ERE)
• Manage a high volume of incoming mail as the company continues to grow
• Handle calls and texts to the client care team’s dedicated 888 line
• Schedule appointments for case managers to keep operations on track
• Request medical source statements and assist with other administrative tasks to ensure smooth process flow