Remote Clinical and Professional Education Manager

Summary

Join a dynamic team at Calyxo, Inc. as we seek a Clinical & Professional Education Manager to lead and manage team members, develop clinical education, and deliver training content across the Northeast region.

Responsibilities

• Staff Management: Through collaboration with Regional Managers and Territory Sales Managers this role will recruit, hire, train and manage a team of Clinical Specialists and 1099 Case Coverage individuals
• Manage day to day deployment of these individuals to maximize efficiency and excellent clinical outcomes
• Provide quarterly assessments and reviews
• New Hire Training: Support the develop and deliver pre and on-site New Hire Training materials
• New Hire Training will include coordinating with sales to perform a pre-new hire training to prep new hires for an on-site new hire training
• Assist with placing new hire attendees into procedures prior to attending New Hire Training
• Perform live presentations, simulated role-plays, and hands-on simulated training
• Work in conjunction to on-board all new hires post-new hire training to ensure clinical excellence is achieved and tracked
• Case Coverage: Work with Sales to perform case coverage when a clinical need arises
• Assist with Sales to co-manage Clinical Specialist with Educational objectives for customers
• Document aspects of case results and report the results to the Sales Consultant
• Provide education deliverables to the surgeon and/or OR staff that may be needed
• Peer-to-Peer: Work in conjunction with Sales and Marketing to vet and assess new potential faculty to deliver educational activities for society meetings, commercial team meetings, and new customers
• Manage a positive learning experience that builds champions through screening, vetting, and conducting peer-to-peer consults and programs for customers and faculty
• Support peer-to-peer events and activities. These include: Regional Speaking engagements New customer clinical consults Commercial Team training events at new hire and commercial team meetings Work in conjunction with faculty and Marketing to submit on-time invoices
• Cross-function and New Product Development: Clinical & Professional Education and its managers will partner with R&D and Marketing on managing and developing new product launches, market acceptance, case data follow-up reports, videos, video consents, and any other Market Acceptance Testing needed
• Participate in labs looking at design changes and evaluating future product enhancements
• Partner with Sales team to deliver clinical deliverable to customers that enhance clinical outcomes and business relationships
• Other: When necessary, the Clinical & Professional manager will co-manage customer facing webinars Manage and facilitate clinical breakout sessions as needed at meetings Perform other duties as assigned Contribute to our culture to be collaborative, respectful, transparent, ethical, efficient, high-achieving, and have fun