Remote Customer Analytics Manager
ZipRecruiter
π΅ $100k-$140k
πRemote - United States
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Job highlights
Summary
Join our team as a Customer Analytics Manager and translate data into actionable insights for ZipRecruiter's Enterprise customers, leveraging our products to support their hiring goals.
Requirements
- Degree in statistics, market research, business, a relevant technical field, or equivalent practical experience
- Proven ability to use data visualization tools to provide actionable insights and reusable frameworks, preferably in digital advertising or ads monetization fields
- 5+ years customer-facing experience, with the proven ability to present technical content to non-technical audiences
- Proficiency in SQL, Tableau, and working with large datasets
- Strong analytical skills, including qualitative and quantitative analysis techniques
- Ability to initiate and complete projects with minimal guidance
- Advanced knowledge of Google G Suite and MS Office Suite (Word, Excel, PPT)
- Travel Required: Ability to travel up to 20% of the time
Responsibilities
- Ability to analyze large datasets, distill them into actionable insights, and present those findings in a compelling story to internal stakeholders and customers
- Build and maintain rapport as a product and industry expert for customers and customer-facing teams
- Collaborate with cross-functional teams to assist in the development, management, and maintenance of standardized reporting tools
Preferred Qualifications
- Demonstrated ability to collaborate effectively with cross-functional teams, especially Sales, Product, Decision Science, and Marketing
- 5 years of experience in media analytics, advertising sales, digital media and marketing, consulting, or financial analysis
- 5+ years experience in a client-facing role with Fortune 1000 companies
- Proficiency working with superset, databricks, and AWS web services
- Developed a deep understanding of a companyβs ads business, analyzing trends and identifying opportunities for growth, and regularly presented findings to stakeholders
Benefits
- Competitive salary
- Exceptional benefits package
- Flexible Vacation & Paid Time Off
- Employer-matched 401(k) plan
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