Remote Customer Care I

Summary

Join a results-focused company as an experienced Customer Care Tier I associate to provide unparalleled customer support experience across multiple channels and foster ongoing engagement with Insightly CRM software.

Requirements

• Must be able to communicate clearly and effectively
• Must have a great deal of patience. We are looking for someone who loves to help others
• Must be able to listen to customers' needs effectively, document in detail, and escalate with urgency
• Exceptional prioritization, multitasking, and organizational skills
• Execute against defined processes

Responsibilities

• Be a customer service All-Star with a strong technical background
• Eager to help our customers get the most out of our software
• Willingness to go the extra mile to ensure our customers are 100% satisfied

Benefits

• ���� Compensation range
• For applicants in the US: $28.85 - $31.45 USD per hour
• For applicants in Canada: $44,037 - $66,000 CAD annual salary
• ���� Flexibility and time off
• ���� Health and wellness
• ���� Growth
• More perks!