Dutch Customer Care Advisor

Summary

Join a multinational market-leading call center company as a Dutch-speaking customer support representative, working with clients via telephone, emails, and online chats.

Requirements

• Native or near-native level Dutch skill
• At least B1 level in English

Responsibilities

• Act as the first point of contact for all the Dutch-speaking clients
• Communicate with speed, empathy, and effectiveness with customers via telephone, emails, and online chats
• Be able to offer recommendations and guidance to common technical problems or frequently asked questions
• Work effectively as part of a team, developing supportive relationships with colleagues

Preferred Qualifications

• Ability to multitask, prioritize and manage time effectively
• Strong phone contact handling skills & active listening

Benefits

• Competitive salary (gross salary 16.800-21.000€ per annum)
• 14 salaries per year
• Monthly bonuses
• Health package
• Training course
• First-class ongoing training and development
• Career development opportunities
• Work from Home policy
• Free Greek language lessons
• Multicultural and modern working environment
• Onsite canteen and casual dress code
• Employee relations team to assist you with integrating into the Greek lifestyle & culture
• RELOCATION PACKAGE
• Flight tickets
• 4 weeks of free accommodation
• Paid real estate agency fee in order to find you an apartment
• Taxi fare from the airport to your hotel