Customer Care Representative

Summary

Join Sutherland as a Customer Service Rep and deliver exceptional service and solutions to customers through inbound calls and chat, working with leading technologies and systems in a supportive team environment.

Requirements

• High school diploma or GED; an Associate's degree is a plus
• Know your way around a PC with strong keyboard skills and basic MS Office knowledge

Responsibilities

• Handle customer calls of varying types effectively and efficiently
• Use strong communication and active listening skills to resolve issues
• Have strong attention to detail and ability to multitask

Benefits

• Competitive hourly rate of $15/hour
• Medical, dental and vision benefits
• Paid training & PTO
• Advancement opportunities – 80% of our frontline leaders have been promoted from within
• Monthly rewards & recognition programs
• Employee Discounts
• Health and Wellness programs including a personal trainer dedicated to Sutherland