Remote Customer Success Associate
Payoneer
πRemote - United Kingdom
Please let Payoneer know you found this job on JobsCollider. Thanks! π
Job highlights
Summary
Join Payoneer in London to drive customer success by building lasting relationships and helping clients achieve their business goals.
Requirements
- 1-2 of account management, business development or other relevant experience
- Fluent in English and Russian - Must
- A Bachelor's degree, preferably in business or communications
- Expertise in developing business cases, financial analyses, and modeling, analyzing and forecasting the financial impact
- Ability to see the big picture, understand the key drivers of the business and how they relate to each other to drive profitable growth
- Strong written and verbal communication skills
- Data oriented, possesses a high level of attention to detail with strong analytical and business reasoning skills
- Track record of meeting and exceeding business established goals
- Ability to make decisions in a changing environment, anticipate future needs and drive results
- High level of organization and focus and ability to work under pressure
Responsibilities
- Oversee and manage existing client relationship
- Play an active role in developing and building long-term relationships with top users to identify emerging business, collaboratively develop value propositions that address client needs
- Be proactive in strengthening existing relationships and creating new ones to maximize acquisition, retention, and up-sell
- Growing the companyβs capability in financial services industry and develop the vision and plan to execute a go-to-market strategy, collaborating with the analytics, business development managers, sales and delivery teams for developing offerings and cross-selling to existing clients and prospects
- Review and propose process improvement that drive client and market penetration
- Build business success stories and case studies
- Maintaining all information of customer activity within CRM platform
- Participant events, below the line activities and represent Payoneer in industry forums to drive awareness
- Create & articulate compelling value propositions for Payoneer services in coordination with the marketing team
- Develop long-term strategic relationships with key stakeholders
- Draft various business reports
Share this job:
Disclaimer: Please check that the job is real before you apply. Applying might take you to another website that we don't own. Please be aware that any actions taken during the application process are solely your responsibility, and we bear no responsibility for any outcomes.
Similar Remote Jobs
- πUnited Arab Emirates
- π°$31k-$43kπMalta
- π°$55k-$60kπUnited States
- π°$57k-$100kπUnited States
- πWorldwide
- πUnited Kingdom
- πGermany
- πTaiwan
- πSpain
Please let Payoneer know you found this job on JobsCollider. Thanks! π