Remote Data Management Specialist II
Experian
πRemote - Costa Rica
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Job highlights
Summary
Join our team as a Subject Matter Expert in the Data Management department, where you will support all processes and help enhance data accuracy and quality projects.
Responsibilities
- Support all processes within the Data Management department
- Provide technical subject matter expertise to the data management team and other groups within Experian
- Develop and maintain plans for project implementations
- Manage delivery risks and all project planning activities
- Master industry regulations, standards, and business rules to include data validation/accuracy checks
- Accomplish queries and command line statements that are following data maintenance requests
- Identify and implement methods to improve efficiency in data loading, reporting quality, and accuracy
- Identify, analyze, and interpret trends and patterns in complex data sets
- Provide input in areas that require processing enhancements
- Help with operational escalations
- Troubleshoot data loading errors and inconsistencies while following the established processes and procedures
- Engage with data furnishers, both written and verbally, while validating submitted data or completing project work
- Participate in daily scrum meetings to review escalations, worst cases, and any blockers that limit the ability to perform assigned responsibilities
- Escalate appropriate issues to senior team members while overseeing the overall issue resolution
- Research and assess reporting history before and during all work related to data furnishers
- Field support calls directly from data furnishers and other internal personnel
- Enroll in and pass assigned training that is within the role's area of responsibility
- Participate in internal project and change acceptance testing
- Provide input in weekly change reviews and in areas that require processing or procedural enhancements
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