Remote Developer Relations Manager
Serotonin
πRemote - Singapore
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Job highlights
Summary
Join our team as a Developer Relations Manager and play a critical role in promoting and evangelizing the community. As a key member, you will create high-quality technical documentation, tutorials, and reference implementations to help developers integrate with us. You will engage actively with the developer community through forums, social media, and events, providing technical support and gathering valuable feedback to support product development.
Requirements
- 2+ years of experience in software development or developer relations
- Experience in developer relations, technical evangelism, or a similar role, with a track record of successfully driving developer adoption an engagement
- Strong technical proficiency in open-source projects, L1/L2 ecosystem & developer tools
- Ability to explain complex technical concepts in simple, accessible terms
- Excellent written and verbal communication skills in English are required
- Public speaking experience and comfort with presenting technical content
- Ability to analyze community metrics and make data-driven decisions
- Strong problem-solving skills and a focus on continuous improvement
- Ability to thrive in a fast-paced, evolving environment
Responsibilities
- Actively engage with the developer community through social media, forums, and events
- Represent the company at conferences, workshops, and hackathons
- Attend and support blockchain hackathons, Mentor participants, judge projects, and provide technical assistance during events
- Work closely with teams to identify opportunities for expansion and developer engagement
- Produce high-quality technical content including tutorials, blog posts, videos, and documentation to help users understand and effectively utilize the products
- Engage in open source efforts where applicable, promoting best practices for developer experience
- Provide ecosystem developer support by troubleshooting issues, responding to queries, and conducting training sessions
- Ensure a high level of user satisfaction through excellent service and support
- Serve as a product expert and advocate in interactions with developers
- Introduce new features and ensure that developers have the latest product knowledge
- Gather feedback from developers, analyze their needs, and communicate insights to internal teams
Preferred Qualifications
- Familiar with a variety of blockchain development languages and frameworks
- Experience developing blockchain applications or working with smart contracts
- Strong networking and relationship-building skills with the ability to collaborate effectively with developers, community members, and ecosystem partners
- Contributions to open-source blockchain projects or active participation in the blockchain community
Benefits
- Cutting-Edge Web3 Industry Exposure / Innovation-Driven Work Culture
- Globally Remote / Diverse Environment / Learning Opportunity
- Company events / Team Bonding / Professional & Leadership Growth
- Healthcare benefits (For US employees)
- Unlimited Paid Time off
- Global Wework Membership
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