Remote Director, Infrastructure

Summary

Join Earnest as Director of Infrastructure and lead a modern, high-impact infrastructure engineering team based on building self-service tooling and site reliability engineering practices.

Requirements

• 10+ years of progressive experience in software technologies
• 5+ years of direct experience leading and managing infrastructure or devops teams
• 5+ years of direct experience running a production environment
• Excellent oral, written, and interpersonal communication skills, including the ability to communicate effectively with project and application development teams, management, and clients
• Technical understanding of cloud management concepts, principles, and industry best practices
• Hands-on experience with Amazon Web Services (AWS)
• Experience crafting and managing on-call rotations, incident management, and postmortem practices
• Experience in writing and developing policies, procedures, standards, and guidelines is required
• Strong business/relevant industry acumen with the ability to build strong customer relationships across various levels of the company

Responsibilities

• Work closely with the CTO to assess the current and long-term infrastructure, cloud operations, and developer productivity needs and develop a comprehensive strategy and long-term roadmap centered around automation and infrastructure-as-code
• Partner with the CTO and engineering leadership to develop a strategy around new technology adoption, upgrades, and technical design reviews
• Be responsible for the timely delivery of high-quality work aligned with the longer-term infrastructure roadmap and strategy and in support of the remainder of the product development team and the broader organization
• Direct the creation and deployment of observability, monitoring and alerting tools adhering to the industry standards to achieve a faster time to detection and resolution of issues
• Partner with the Security and Compliance department to ensure cloud security issues, vulnerabilities, and non-compliance issues are identified, tracked, and resolved
• Lead, inspire, and develop team members

Benefits

• Health, Dental, & Vision benefits plus savings plans
• Mac computers + work-from-home stipend to set up your home office
• Monthly internet and phone reimbursement
• Employee Stock Purchase Plan
• Restricted Stock Units (RSUs)
• 401(k) plan to help you save for retirement plus a company match
• Robust tuition reimbursement program
• $1,000 travel perk on each Earnie-versary to anywhere in the world
• Competitive days of annual PTO
• Competitive parental leave