Remote Senior Director, Data Platform Operations

Summary

Join Coupa, a pioneering technology company that empowers businesses with greater efficiency and visibility in their spend. As the leader of the Data Platforms Operations team, you'll oversee diverse data infrastructure, ensuring reliability, scalability, and alignment with business objectives.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, or a related field (Master’s preferred)
• 15+ years of professional experience, with 10+ years in database administration, cloud management, or related roles
• Strong knowledge of MySQL, SQL Server, Postgres, and cloud managed data platforms in AWS and/or Azure
• Familiarity with Snowflake or other data warehousing solutions
• Passion for AI and data-driven decision-making
• Excellent communication and leadership skills

Responsibilities

• Develop and execute a comprehensive data platform strategy that aligns with Coupa’s business goals
• Collaborate with stakeholders to define data architecture, standards, and best practices
• Design systems to meet our RTO and RPO requirements
• Administer and optimize our relational databases, including MySQL, SQL Server, MongoDB and Postgres
• Support cloud managed database services such as AWS RDS and Aurora
• Ensure data integrity, performance, and security across these platforms
• Implement backup and disaster recovery procedures
• Work closely with data scientists and engineers to integrate AI and machine learning models into our data pipelines
• Leverage large data sets in Snowflake to drive AI-driven insights and enhance customer experiences
• Establish data governance policies, access controls, and compliance frameworks
• Stay informed about industry regulations (e.g., GDPR, FedRamp, PCI) and ensure adherence
• Monitor system performance, identifying bottlenecks and areas for improvement
• Implement performance tuning strategies across databases and cloud services
• Evaluate and manage relationships with third-party vendors, especially those providing database and cloud services
• Negotiate contracts and ensure service-level agreements (SLAs) are met
• Lead a team of database administrators, cloud engineers, and data platform specialists
• Foster a collaborative and innovative work environment
• Provide mentorship and professional development opportunities