Remote Director of General Tactical Management Enablement

Summary

Join our Enablement Team as a founding member and drive internal consistency by creating a unified approach and shared vocabulary to enable teams to effectively present what we offer. You'll build the curriculum and comprehensive enablement strategy, working closely with marketing, product, and technical stakeholders.

Requirements

• Proven experience in technical enablement, ideally from a background in Solutions Engineering or Sales Engineering, with a deep understanding of the developer landscape
• A knack for breaking down complex technical topics and making them accessible for different internal teams, like sales and agency partners
• Experience working at a company with a highly technical product, preferably selling to developers, with the ability to walk the walk and understand the developer audience on a deeper level
• Exceptional communication skills, with a natural ability to teach and relay information clearly and effectively to non-technical teams
• Hands-on experience in building enablement programs from scratch, including curriculum design, knowledge management, and training content
• A proactive approach to collaborating with cross-functional teams, including marketing and product, to challenge the status quo and drive improvements in internal training materials

Responsibilities

• Create a comprehensive enablement curriculum from scratch, collaborating with Product and Marketing to keep our technical messaging consistent and relevant
• Lead enablement sessions, including technical demos and Q&As, creating a space for real-time questions and deeper understanding and ensuring GTM teams are well-prepared to represent our technical story
• Establish a streamlined internal communication framework, reducing noise and structuring weekly enablement sessions to ensure consistent, clear messaging across teams
• Partner with product, marketing, and internal stakeholders to continuously improve how we teach our teams about Netlify’s technology and value propositions
• Build and manage certification programs and interactive learning paths to validate technical competency across teams, using metrics and KPIs to measure and improve the effectiveness of enablement initiatives
• Deliver engaging enablement sessions, like technical demos or webinars, adapting to real-time questions and helping internal teams understand the developer audience more deeply
• Create and maintain a central knowledge base of technical resources, best practices, and competitive intelligence
• Gather and integrate feedback from team members and program participants, continuously refining training materials and delivery methods to ensure they’re inclusive, relevant, and impactful
• Build scalable processes for rapid enablement following new product releases and feature launches
• Facilitate regular knowledge-sharing sessions between technical teams and customer-facing teams
• Maintain an up-to-date enablement calendar, aligned with product launches and company priorities, to keep technical resources, sessions, and certification tracks current and accessible to all team members

Benefits

• Competitive salary
• Robust benefits
• Participation in Netlify’s equity plan
• Eligibility to participate in Netlify's commission plan, with total on-target earnings of $170,000 - $230,000