Remote Director, Product Management

Summary

Join Trustly as Director, Product Management - Retail to define and execute product strategy for consumer-facing payments products.

Requirements

• 10+ years of product management experience with at least 5 years in a leadership role, driving products in consumer fintech or payments
• Strong knowledge of the payment ecosystems, working with issuer processors, sponsor banks, and networks
• Demonstrated ability to balance product economics and align costs with business objectives while delivering exceptional customer value
• Proven track record of launching 0-1 financial products
• Expertise in consumer psychology and behavioral science, with a data-driven approach to product discovery and validation
• Strong grasp of mobile technologies and backend architecture. A degree in Computer Science or similar is a plus
• Experience leading cross-functional teams, including engineers, UX designers, and other stakeholders
• Ability to create and track product metrics and use them to drive hypothesis-based experimentation and continuous product improvement
• Comfortable working in a highly regulated space and balancing innovation with compliance and security

Responsibilities

• Lead Product Strategy & Execution: Define and implement the product strategy for consumer payments
• Manage Cross-Functional Teams: Oversee product planning, roadmaps, and the go-to-market strategy for consumer payment products. Lead cross-functional squads to ensure efficient product delivery
• Customer-Centric Focus: Apply deep insights into consumer psychology to drive product decisions and improve user experiences
• Product Economics & Metrics: Define key product metrics, monitor performance, and promote data-driven decisions through experimentation and analysis
• Product Development: Collaborate with UX designers and engineers to create mobile-first, user-centric products that are both highly secure and scalable
• Stakeholder Collaboration: Partner with legal, compliance, marketing, and operations teams to ensure smooth launches and alignment with business goals
• Product Innovation: Stay current with the latest trends in payments, UX design, and fintech innovation to maintain Trustly’s competitive edge
• Mentorship & Leadership: Provide leadership and career development for the product team ensuring alignment with company goals
• Champion Product-Led Thinking: Promote a writing culture with clear, concise PRDs, always focusing on the “why” behind decisions

Benefits

• Flexible paid time off & generous PTO accrual plans
• Comprehensive medical, dental, vision, and other insurances
• Flexible spending accounts for medical and dependent care
• Home office set-up allowance
• Internet stipend
• Retirement plan match for 401k and RRSP
• Gender-neutral paid parental leave, and more!