Remote Dutch Customer Advisor

Summary

Join our team as a Dutch Customer Agent and work remotely or on-site in Greece with flexible hours. Help achieve company goals and enjoy competitive benefits.

Requirements

• Native or near to native Dutch language (C2)
• Very good command of English language (B2 –C1)
• Good MS Office skills
• Strong phone contact handling skills and active listening
• Excellent communication and presentation skills
• Customer orientation and ability to adapt/respond to diverse types of characters
• Ability to multi-task, prioritize, and manage time effectively

Responsibilities

• Managing of incoming calls
• Identify and access customers’ needs to achieve satisfaction
• Build relations of trust through open and interactive communication
• Provide accurate, valid, and complete information by using the methods/tools
• Keep records of customer interaction, process customer accounts and file documents
• Follow communication procedures, guidelines, and policies

Benefits

• Competitive monthly salary
• 14 salaries per year
• Extra bonus based on performance
• Health care benefits and numerous other discounts
• Relocation Cost (for candidates outside Greece)
• Continuous training and numerous career opportunities in a multinational environment