Dutch Customer Advisor

Summary

Join our client's multicultural team and make a real impact on their business every day as a Customer Advisor, providing great customer support and maintaining quality.

Requirements

• Have a high level of Dutch (written and oral) and fluent in English (B2)
• Having previous customer experience is a plus
• Have excellent verbal and writing skills coupled with a formal and diplomatic stance
• Are proactive, self-motivated, and a great team player

Responsibilities

• Engage with customers to provide guidance and knowledge of products and services by incoming calls or emails
• Review requests, make appropriate decisions, and process accordingly
• Work on continuous improvement for customer satisfaction

Benefits

• Strong compensation package (14 monthly payments per year plus bonus)
• Monthly meal allowance paid in voucher card (net)
• Private health insurance after 6 months
• Personal and career development programs and mentoring to develop skills
• Possibility to participate in a growing multicultural Project
• Work in a diverse environment with people from over 75 nationalities
• We promote inter-company mobility to work at any of our sites around the world