Remote Engineering Manager - Customer Success

Summary

Join Moniepoint, a leading financial services platform in Africa, as an Engineering Manager to drive project delivery, manage technical planning, and foster collaboration across teams.

Requirements

• At least 8 - 10 years of experience as a Software Developer, Software Engineer, or similar role
• BSc/BA in Computer Science, Engineering, or a related field
• Strong understanding of agile methodologies, sprint planning, and backlog management
• Expertise in breaking down complex product requirements into structured EPICs, Stories, and Tasks
• Solid experience with backend technologies. Experience with frontend is a plus
• Knowledge of project planning tools for visualizing and tracking delivery timelines
• Familiarity with engineering metrics and monitoring tools to assess team performance and product health
• Capability to debug complex technical issues during incidents to identify solutions and run blameless RCA sessions
• Understanding of deployment pipelines, continuous integration (CI), continuous deployment (CD), and their corresponding metrics
• Ability to drive alignment across diverse technical and non-technical stakeholders
• Exceptional ability to manage dependencies, mitigate risks, and communicate clearly with stakeholders
• Proven track record of improving team velocity and fostering efficient delivery

Responsibilities

• Own delivery and execution across cross-functional teams within the product area
• Evaluate business and product requirements for feasibility and ensure they align with the existing product architecture, translating them into EPICs and technical stories
• Work closely with Product Managers, UX Designers, and Engineers to refine and groom tasks
• Plan and organize sprints with clearly defined goals, using project planning tools to establish timelines, and delivery milestones, and identify task dependencies early
• Foster engineering processes that promote seamless collaboration and teamwork
• Track team velocity to ensure resources are effectively allocated, balancing bandwidth with task demands
• Coordinate alignment and manage dependencies across multiple stakeholders to prevent bottlenecks and ensure smooth execution
• Contribute to critical projects by ensuring appropriate design patterns and coding techniques are applied
• Remain hands-on, participating in code reviews to uphold high-quality standards
• Ensure monitoring and observability are in place for all owned services, meeting defined SLIs/SLOs
• Partner with Product Managers to track and publish post-deployment product metrics, ensuring transparency with key stakeholders

Benefits

• Health insurance
• Paid leave