Remote Growth Enrollment Specialist

Summary

Join Carda Health as a Growth Enrollment Specialist and drive growth across our top of funnel marketing function while serving as an inside sales representative. Collaborate with leadership to make Carda's growth a model for other companies.

Requirements

• 2+ years of experience in a inside sales B2C role with a track record of owning and scaling company processes
• Strong attention to detail
• Ability to work in a fast paced environment with little direction
• Highly collaborative and excellent written and oral communication skills
• Inherent growth mindset: you are always focused on improving faster and getting the team to do the same
• Ability to track and report on a key metric or several key metrics that define your success

Responsibilities

• Serve as the first point of contact for patients who come to us by way of referral or website
• Handle questioning and feedback from all consumers who are interested in enrolling
• Convert patients by enrolling them in our program
• Navigate financial and subscription plan conversations with patients
• Ensuring a smooth scalable patient enrollment process
• Insurance enrollment and credentialing
• Handling inbound non-clinical support and enrollment inquiries
• Work with Carda’s clinical staff and staff at referring physician offices to improve operational processes
• Leverage technology & internal teams to answer patient questions accurately and resolve challenges thoroughly
• Work closely with our product and marketing team to define clinical workflow priorities and determine the most high impact product changes
• Execute on other strategically important projects, such as care package fulfillment and marketing funnel enhancements to ensure we delight our patients and customers

Preferred Qualifications

• Health-tech experience
• Medical office administration experience
• Experience and desire to work remotely (our whole team is remote)
• Prior experience using technology tools including GSuite, ZenDesk, Slack