Remote Hospitality Manager

Summary

Join our skilled and energetic Hosting x Hospitality Team as a Hospitality Manager and contribute to the planning and execution of event and experiential marketing programs. As a key member of the team, you will develop and create pre-event planning documents, manage daily program operations, and play a crucial role in the onsite implementation of hospitality programs.

Responsibilities

• Project manage multiple hospitality programs simultaneously; using superior attention to detail and client management skills
• Design, develop and present strategic program recommendations and program execution guides
• Research and implement tactical plans, handling client and vendor relationships
• Develop guidelines, sell in presentations, and best practices documents to distribute internally and to clients
• Management of precise financial records including budget creation, client invoicing, budget forecasting, reconciliation, and personal travel expenses
• Exemplary service onsite for clients and guests at all program events
• Serve as onsite host during implementation of programs
• Provide internal and client updates as needed
• May supervise staff and/or interns in the implementation of programs and events
• Lead all aspects of online guest registration systems and databases
• Design templates and acquire invitee information from various clients
• Creation of personalized itineraries for various events (i.e., golf, football, private events, entertainment)
• Lead weekly status calls and other key meetings with both internal and external constituents
• Handle all logistics to include, but not limited to, gifting, decor, lodging, transportation, food and beverage, production services, and celebrity appearances
• Review and distribute event status meeting notes, execution guides, staff implementation guides
• Compile event results reporting and wrap-up report development
• General account management and assistance with client requests
• Weekend/holiday work as needed