Remote Inside Sales

Summary

Join us on Planet Malt, we need you to help us write this next chapter! This position will enable you to be the voice and spirit of Malt to our new Spanish market customers. Based in Paris, you are the first point of contact for all new Spanish-speaking customers on the platform and the dedicated contact for a portfolio of SMB (Small & Medium Business) customers.

Requirements

• You are a native Spanish speaker
• Currently enrolled in a business school or similar and looking for a full-time 6 month internship from this January 2025
• You ideally have a first experience in a sales department
• You are very proactive, organized and responsible, you know how to work in total autonomy
• You have excellent interpersonal skills and the ability to establish quality relationships with clients and freelancers
• Fully fluent English is necessary to communicate with our English-speaking colleagues and our international clients

Responsibilities

• Moderate and qualify clients by collecting relevant information (seriousness of the project, size of the structure, sector, needs, stakes... )
• Understand your clients and their current projects to detect and anticipate their needs
• Convert as many customers as possible by helping them in their initial research and their use of the platform
• Help your clients in their search for freelancers and help them to discover the best profiles
• Collecting customer feedback and interpreting it to propose improvements to the platform
• Working with our product team on our own CRM to improve the team's efficiency on a daily basis

Benefits

• Onboarding: Before easing into your new role, you’ll spend your first week learning about our culture, products, and services with other onboardees at our office in Paris
• Paid vacation - 1 paid day/month worked for interns, 5 weeks/year for apprenticeships
• Lunch vouchers : €9/day on your Swile card
• Transportation: 50% reimbursement (any type of transport)
• Free books: If you’re interested in learning more about any topic relevant to Malt’s business, just tell us the books you’d like to read, and we’ll order them for you—without any questions asked or approval processes to follow
• Remote work: Hybrid remote policy
• Annual team building events